What are the responsibilities and job description for the Outside Parts Sales Representative position at Truck Country, Inc.?
Summary:
The Outside Parts Sales Representative is responsible for growing parts business while continuously identifying and developing new business opportunities through existing accounts and prospective new accounts for Stoops Freightliner - Western Star.
Duties and Responsibilities:
- Frequent local travel in assigned territory to make sales calls to trucking/leasing companies, truck/trailer independent repair facilities, municipalities, and school bus garages
- Establish and maintain strong relationships with new and current customers
- Develop and maintain a thorough knowledge of products and services provided
- Actively seek and identify prospective new customers through cold calling
- Develop constant awareness of market/industry trends as well as competition/competitive products and communicate these with management
- Develop sales plans with management and review sales plan progress regularly to ensure personal and departmental goals are achieved
- Timely completion and submission of daily customer visit logs
- Maintain customer contact information and communications utilizing the Company's CRM Salesforce
- Review sales activities, new sales opportunities, and sales objectives with management
- Assist with customer parts returns, issues, and disputes as requested
- Participate in job-related training and development
- Collaborate with internal departments on any customer needs
- Forward any possible leads for sales or service to the appropriate person/department
- Help customers with warranty problems when applicable per the policies and procedures of Stoops Freightliner - Western Star
- Other duties as assigned
Minimum Qualifications:
- High School diploma or equivalent
- Minimum 3 years' experience in heavy-duty truck parts or service
- Working knowledge of trucks, diesel engines, air brakes, HD transmission, axle, and driveline
- Superior selling skill based on probing to uncover customer needs
- Good customer service, communication, telephone, and organizational skills
- Self-motivated, driven individual
Truck Country / Stoops Freightliner-Western Star Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401K Plan with Company Match
Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.
