What are the responsibilities and job description for the Sales/Technical Support position at TruckECM?
Job Summary
TruckECM is a company that repairs computers for Diesel Engine Trucks. We are seeking for bilingual professionals dedicated and knowledgeable on diesel trucks and the common problems truckers face.
In this role, you will be responsible for providing exceptional support to our clients in social media, answering messages and responding quickly, to help our customers send their computers for repair and get them back on the road.
Duties
- Answer Social media messages inmediately
- Provide knowledge support on diesel trucks mechanical problems and help customers troubleshoot their truck remotely
- Help our clients fill out paperwork and information needed to deliver the service
- Make sure clients computers get repaired and send back to them.
- Follow up on customers with surveys
Skills
- Must be Bilingual: English and Spanish
- Excellent communication skills, both verbal and written, with the ability to convey technical information clearly.
- Must have good knowledge on diesel trucks mechanical problems
- Must be able to work in a fast pace environment and work under no supervision
- Must be able to work on the weekends when necessary
Join our team where your skills will be valued, and you will have the opportunity to grow in a dynamic environment!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Compensation Package:
- Bonus opportunities
- Hourly pay
- Overtime pay
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Language:
- Spanish (Required)
Work Location: In person
Salary : $16 - $20