Service Manager

Wilder KY

Position Summary

Truckway Leasing is looking for a Service Manager to join our Operations team. The Service Manager will manage all day-to-day operations of the service center and are responsible for the maintenance and repair of the company’s fleet of vehicles, trucks, and heavy equipment! This role reports to the Director of Maintenance Operations.

Benefits

• Health Plan
• Dental Plan
• Vision Plan
• RX Plan
• Company-paid life
• 401(K) Plan with company match
• Short Term Disability
• Life Insurance
  
  

Responsibilities

• Manage day-to-day scheduling, timecard management, ensuring adherence to company policies, providing clear communication, delegating tasks, monitoring performance, addressing concerns, training new employees, and resolving conflicts within the team, all while maintaining operational efficiency and productivity.
• Ensure all direct reports are well-trained and participate in ongoing development programs to improve their responsibilities.
• Oversee the daily workflow and schedule of shop employees.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.
• Prepare and submit/present accurate and timely reports as needed
• Plans and coordinates tasks and activities of repair shop, working on gas- and diesel-powered vehicles, trucks, and heavy equipment.
• Prepares maintenance schedules for all needed repairs.
• Operates diagnostic equipment to determine repairs that need to be made.
• Performs repairs and maintenance for company vehicles and equipment.
• Maintains database of maintenance and repair records for company vehicles and equipment.
• Oversees shop inventory, orders parts, shop supplies, and equipment.
• Ensures all applicable safety standards and regulations are followed in the facility
• Knowledge of OSHA and DOT
• Performs other related duties as assigned.
  
  

Qualifications

• Strong supervisory and leadership skills.
• Good communication skills are a must.
• Class A CDL is a plus.
• Excellent analytical and problem-solving skills.
• Excellent mechanical skills.
• Excellent organizational skills and attention to details.
• Extensive knowledge of gasoline and diesel engine repair.
• Extensive knowledge of vehicle, truck, and heavy equipment repair.
• Ability to visually diagnose mechanical issues.
• Ability to read service and repair manuals.
• Ability to use hand and power tools.
• Proficient with computer diagnostic equipment and software.
• Proficient with Microsoft Office Suite or related software to maintain service record database and track inventory.
• Must be able to work independently
  
  

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to get into and out of commercial rental vehicles as needed. Physical demands such as:
• Prolonged periods of sitting at a desk and working on a computer,
• Perform repairs physically.
• Work safely in a commercial truck repair shop environment.
• Lift up to 50 pounds at a time,
• Must be able to work independently
  

EEO M/F/Veterans/Disabled and other protected categories.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.