What are the responsibilities and job description for the Manager, IT Infrastructure Engineering position at Truliant Federal Credit Union?
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates : Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Purpose of the Job
The Manager of IT Infrastructure Engineering is responsible for leading a team of engineers overseeing the design, build, implementation, maintenance, and decommission of all IT Infrastructure in a complex on-premise data center and cloud environment. The Manager, IT Infrastructure Engineering is responsible for ensuring the reliable operation of critical systems and services, and aligning technology solutions with business objectives. The Manager, IT Infrastructure Engineering will champion operational excellence, security best practices, and continuous improvement initiatives to optimize performance, reduce costs, and enhance the overall environment. This position requires a strong understanding of modern IT infrastructure principles, a passion for technology, and a proven ability to lead and inspire a high-performing team.
Essential Functions and Responsibilities
- Manages the team of IT Infrastructure Engineers, primarily focused on Microsoft platforms.
- Performs various IT Engineering coordination and execution of duties, including but not limited to Backup / Restore configuration, implementation, validation, and administration, Microsoft Windows, Microsoft Windows Active Directory, Group Policy, Certificate Services, Microsoft Exchange, VMWare ESXi, Hyper-V and Virtual Desktop Infrastructure (VDI).
- Ensures project / department milestones / goals are met on time and adhere to approved budgets.
- Assists with developing, implementing, and enforcing IT Security policies and procedures within the IT Infrastructure Engineering Team's area of responsibility.
- Designs, implements, and supports Microsoft Windows, hypervisor, and hardware technology.
- Designs, implements, and supports Cloud and SaaS initiatives with the support of the Infrastructure and InfoSec Teams, such as, but not limited to, Azure.
- Designs, implements, and validates Disaster Recovery and Business Continuity Plans.
- Evaluates vendor products in hardware and software and recommend purchases consistent with short and long-term objectives.
- Monitors system uptime and performance through regular monitoring to ensure optimal performance and high availability.
- Establishes and manages current and new vendor relationships in the maintenance, service, and / or purchase of software and hardware equipment and application licensing compliance.
- Establishes, implements, and holds teams accountable to policies, procedures and standards, ensuring conformance with information systems and objectives to include cybersecurity vulnerabilities and concerns.
- Establishes and maintains proper system documentation for installing, using, and solving problems with communications hardware and software.
- Maintains network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Provides assistance in the administration of IT security best practices.
- Assists in developing departmental budget and is responsible for adhering to fiscal guidelines.
- Participates in annual review process, including writing and delivering reviews as needed.
Other Duties and Responsibilities
Knowledge, Skills, and Abilities
Physical Requirements
Education and Background
IT Infrastructure Engineering
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits :
