What are the responsibilities and job description for the Customer Service Representative position at Turbine Weld Industries LLC?
We are seeking a highly organized and efficient Customer Service Representative to join our fast-paced aerospace company. The ideal candidate will be a multitasker, proficient in Excel and Microsoft Office, and understands the importance of urgency in meeting customer needs.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email.
- Maintain accurate customer records and manage customer accounts
- Handle customer concerns and provide appropriate solutions and alternatives within the time limits
- Send quotes, forms and requests to customers
- Utilize Excel and Microsoft Office to create reports and track data
- Coordinate with various departments to ensure timely delivery of products and services
- Follow up with customers to ensure their satisfaction and resolve any issues
- Manage multiple tasks and prioritize effectively in a fast-paced environment
Qualifications:
- Proven customer support experience or experience as a client service representative
- Strong multitasking abilities
- Proficiency in Excel and Microsoft Office
- Excellent communication and interpersonal skills
- Ability to understand and respond to urgent customer needs
- Problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- High school diploma or equivalent (a degree in a related field is a plus)
What We Offer:
- Competitive salary and benefits package
- 401K
- Opportunity to work with a leading aerospace company
- Professional development and growth opportunities
- Positive and collaborative work environment
How to Apply:
If you are a motivated and customer-focused individual looking to join a fast-paced aerospace company, we want to hear from you! Please submit resume through really.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Venice, FL 34285 (Required)
Ability to Relocate:
- Venice, FL 34285: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25