What are the responsibilities and job description for the Bellman position at Turf Valley Resort?
Company Description
Located in beautiful Howard County, between the busy metro Baltimore-Washington DC corridors, Turf Valley Resort has grown to become a premier destination for both corporate meetings and leisure retreats. The resort offers a comfortable, casual setting with elegant meeting and event spaces, championship golf courses, a luxurious spa, and tastefully appointed guest rooms. Spanning over 1,000 acres, Turf Valley Resort is perfect for meetings, social events, weddings, golf outings, and vacations. Originally a thoroughbred horse farm, it has evolved into the area's foremost catering and event establishment under the ownership of the Mangione family since 1978.
Role Description
This is a full-time on-site role for a Bellman located in Ellicott City, MD. The Bellman will be responsible for greeting and assisting guests upon arrival and departure, managing luggage, providing general resort information, and ensuring a welcoming experience. Day-to-day tasks include offering support with reception duties, providing excellent customer service, and maintaining the smooth operation of the front desk. The Bellman will also assist with training new team members.
Qualifications
Located in beautiful Howard County, between the busy metro Baltimore-Washington DC corridors, Turf Valley Resort has grown to become a premier destination for both corporate meetings and leisure retreats. The resort offers a comfortable, casual setting with elegant meeting and event spaces, championship golf courses, a luxurious spa, and tastefully appointed guest rooms. Spanning over 1,000 acres, Turf Valley Resort is perfect for meetings, social events, weddings, golf outings, and vacations. Originally a thoroughbred horse farm, it has evolved into the area's foremost catering and event establishment under the ownership of the Mangione family since 1978.
Role Description
This is a full-time on-site role for a Bellman located in Ellicott City, MD. The Bellman will be responsible for greeting and assisting guests upon arrival and departure, managing luggage, providing general resort information, and ensuring a welcoming experience. Day-to-day tasks include offering support with reception duties, providing excellent customer service, and maintaining the smooth operation of the front desk. The Bellman will also assist with training new team members.
Qualifications
- Strong Communication and Customer Service skills
- Experience with Receptionist Duties and managing Luggage
- Ability to provide Training and support to new team members
- Excellent interpersonal skills and a friendly demeanor
- Ability to work effectively in a team-oriented environment
- High school diploma or equivalent
- Previous experience in the hospitality industry is a plus
