What are the responsibilities and job description for the Field Service Representative position at TUV Rheinland of North America?
Joining TÜV Rheinland means working for one of the world’s leading testing, inspection, and certification service providers with more than 20,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.
SUMMARY:
Ensure and maintain the safety and conformity of products manufactured by clients through regular audits of the factory process. Establish and maintain positive relations with client companies.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Schedule and perform factory audits to ensure client manufacturing processes and procedures are in compliance with applicable product safety standards. Ensure timely completion and thoroughness of factory audits.
- Inspect and/or test mechanical and electrical assemblies, component parts and records for conformity to established specifications, processes and industry standards.
- Inform client management through verbal and written communication of compliance issues, while identifying, finding and observing potential corrective actions. Respond to questions from factory regarding any or all of the various standards.
- Promote awareness of regulatory requirements throughout client organization
- Review results of factory audits to improve readiness of factory for future audits. Maintain database and follow internal procedures ensuring completing and proper filing of inspection reports and files.
- Work closely with client to reinforce adherence to comply with standard operating procedures.
- Perform other duties as assigned.
QUALIFICATIONS & REQUIREMENTS:
Knowledge, Skill, & Abilities
- Knowledge of manufacturing process.
- Ability to stay current and apprised of changing legislation, guidelines and customer practices.
- Ability to communicate with client’s highly specialized engineers, scientists and marketing employees.
- Must be highly organized and able to work independently.
- Ability to travel. Valid driver’s license required.
Education
- Associate’s Degree in a Technical Discipline or equivalent education and/or experience.
Experience
- Two years related work experience.
- Computer literacy required including Microsoft Office applications.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Office and manufacturing facility environments.
- Ability to lift up to 25 pounds.
- Work may include walking and standing for long periods of time, and climbing ladders.
Equipment Used
- Personal Computer
Travel Required
- Travel Required to customer facilities.
TUV Rheinland North America EEO Statement
As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.
