Director of Hotel Operations

Position Summary

Under the direction of the General Manager, responsible for the day to day operation of the hotel with an emphasis on superior guest service in keeping with the resort’s mission to achieve and maintain a AAA 4-diamond rating, development of human capital and quality assurance.

Minimum Qualifications

Bachelor’s Degree in Management, Business Administration or related field plus eight to ten years of progressive leadership experience in hotel or resort management, preferably in a 4 star/4-diamond environment. Opening experience preferred with proven success leading a full service hotel property, proven ability to lead sales and marketing efforts and to motivate staff, effective delegator and proven ability to drive a service oriented culture. Excellent leadership skills. Must meet all knowledge, skills and abilities. Must be twenty-one (21) years of age. Valid driver’s license. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.