What are the responsibilities and job description for the Operations Program Manager position at Two Chairs?
Job Description
Job Description
Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2024 Great Place to Work , 2024 Fortune Best Workplaces in the Bay Area , and 2023 San Francisco Business Times Bay Area Best Places to Work
Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role.
About the role
As an Operations Program Manager, you'll be integral in driving progress on some of our highest-priority company work. In this pivotal role, you will oversee two key areas. First, you'll lead complex, highly cross-functional projects aligned with our top company priorities. Client growth will be the focus area, and we expect that the project management portion will extend beyond this area in the future as dictated by company priorities. Second, you'll uplevel the processes that form our company-wide operating cadence and support our yearly strategic planning process.
Your work will include direct project management, creation & streamlining of project- and company-wide workflows, and building a toolset of program manager resources. You'll collaborate closely with folks all over the company, including Product, Clinical Care, and Growth. We're looking for a seasoned and nimble project manager, an excellent communicator, and a pro at driving clarity on complex and sometimes ambiguous decisions. In return, you'll be surrounded by intelligent, caring, and deeply mission-driven teammates.
Core Areas of Responsibility
Project Management (50%)
- Organize and lead cross-functional initiatives to drive progress on one of our highest-priority company goals.
- Manage and adjust the roadmap of work, requiring you to balance a deep alignment to existing strategic priorities with an ability to adapt plans based on an evolved understanding of the space.
- Collaborate with key stakeholders - including Product, Growth, and Marketing - to understand core problems to solve, drive clarity in decision-making, and keep our efforts on track.
Operating Cadence & Strategic Planning (40%)
Up level Program Management Infrastructure (10%)
Impact and Success Indicators
Where you'll make an impact in the first 90 days :
Where you'll make an impact in the first year :
We're looking for someone with :
Compensation & Benefits
The salary range for this full-time, exempt role is $111,200 - $150,400. The final offer is dependent on qualifications and experience. New hires can reasonably expect an offer between $111,20 and $130,800.
Additional perks and benefits :
Outreach Notice to Applicants
We are thrilled that you're interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward.
All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Salary : $111,200 - $130,800
