What are the responsibilities and job description for the Overnight Dispatcher position at Tyme It Transportation?
3rd Shift Dispatch
Job Overview:
Tyme-It Transportation is seeking a reliable, self-motivated 3rd Shift Dispatcher to join our team. This individual will play a crucial role in managing logistics, communicating with customers and drivers, and ensuring smooth operations during overnight shifts. The ideal candidate will thrive in a fast-paced environment, possess strong multitasking abilities, and have a knack for solving problems before they arise.
Key Responsibilities:
- Professionally handle all phone calls and emails, ensuring timely responses.
- Accurately quote customers and bid on freight boards with competitive estimated rates.
- Build orders from incoming calls or emails, ensuring we can manage the freight with appropriate vehicles while meeting pickup and delivery times.
- Set driver pay, and communicate any additional charges (detention, stop-offs, driver assist, etc.) to customers.
- Track and monitor all active loads, ensuring drivers are meeting estimated times of arrival (ETAs) and updating customers about any delays.
- Become forklift certified (training provided).
- Manage cross-dock offloads and coordinate driver loadouts, ensuring paperwork is prepared and accurate.
- Complete and fax charter sheets to the airport office, assisting with charter offloads as needed.
- Track charter flights using FlightAware, keeping the team informed of any changes.
- Audit completed orders, attach signed Proof of Deliveries (PODs), and ensure customers receive all relevant paperwork via email.
- Ensure all charges are accurate and up-to-date for Tyme It and the drivers.
- Communicate effectively with other team members to provide updates before and after shift
changes.
Qualifications:
- Strong computer skills.
- Ability to handle multiple tasks in a fast-paced work environment.
- Clear communication skills with coworkers, customers, and drivers.
- Dependable and punctual with a strong work ethic.
- Prior dispatch experience is preferred but not required.
- Able to work independently and manage time wisely during slow and busy periods.
- Proactive problem-solving abilities, staying ahead of potential issues.
If you’re ready to take on a dynamic role in logistics and work independently during the 3rd shift, we want to hear from you!
Job Type: Full-time
Schedule:
- 8 hour shift
- Overnight shift
Work Location: In person