What are the responsibilities and job description for the Customer Service Expert position at U-Haul?
About Us:
U-Haul is a family-owned company with over 75 years of experience in the moving and storage industry. We pride ourselves on delivering exceptional service and exceeding customer expectations.
Salary:
Our competitive salary and benefits package ensure that our employees are well-compensated for their hard work and dedication.
Job Description:
We are seeking a skilled and motivated Equipment Assistant to join our team. As an Equipment Assistant, you will work as part of a supportive team to assist customers with U-Haul products and services, manage rentals and inventory, move and hook up equipment, clean and inspect vehicles, and provide top-notch customer service.
Responsibilities:
Requirements:
Benefits:
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
U-Haul is a family-owned company with over 75 years of experience in the moving and storage industry. We pride ourselves on delivering exceptional service and exceeding customer expectations.
Salary:
Our competitive salary and benefits package ensure that our employees are well-compensated for their hard work and dedication.
Job Description:
We are seeking a skilled and motivated Equipment Assistant to join our team. As an Equipment Assistant, you will work as part of a supportive team to assist customers with U-Haul products and services, manage rentals and inventory, move and hook up equipment, clean and inspect vehicles, and provide top-notch customer service.
Responsibilities:
- Assist customers with U-Haul products and services
- Manage rentals and inventory using smartphone-based U-Scan technology
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
Requirements:
- Valid driver's license and good driving record
- High school diploma or equivalent
Benefits:
- On-the-job education and training
- Opportunities for advancement
- Competitive pay and benefits package
- 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP)
- Dental and Vision Plans
- Life insurance and disability coverage
- Access to discounts on Apple products, Dell computers, cell phone plans, hotels, and more
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
