What are the responsibilities and job description for the Operations Support Assistant position at U.S. Capitol Police?
Duties
This position is located in the Dignitary Protection Division, Protective Services Bureau, United States Capitol Police (USCP). Performs a broad range of technical and administrative services to support sworn and civilian staff. Provides human resources support services, automation/computer support, records maintenance, report/information consolidation and similar functions. Performs a range of operational support activities, including monitoring and analyzing workflow issues and projects in consultation with supervisors and/or senior officials. Performs other official duties as assigned. Due to the nature of a police force and emergency operations, civilians may be called upon to perform emergency operations duties outside the realm of their expertise. Other duties as assigned may vary significantly from the primary duties of the position, and the incumbent as a Federal law enforcement agency employee must be fully aware of this possibility.
At the full performance level of CP-06/GS-08, the duties include the following:
Prepares, maintains, and certifies automated Time and Attendance reports and monitors leave balances using the Workbrain system. Provides assistance and/or information to officials and officers with overtime requests, leave requests, Family and Medical Leave Act (FMLA) applications, Paid Parental applications, pay certification, payroll corrections, workers' compensation paperwork, requests for advance leave, requests for leave without pay, and similar services as requested.
Serves as the organization's liaison for office support services.
Organizes and maintains office files, records, manuals, and related materials in accordance with established policies and procedures. Plans and coordinates extensive office support services for specialized or unique program or office needs. Responds to inquiries and requests for assistance on administrative problems. Maintains procurement files and databases in accordance with Federal regulations and agency directives.
Establishes control records on incoming correspondence and action documents, following up on work in progress to ensure timely action. Reads incoming correspondence, publications, regulations, court notifications and subpoenas, and directives that may affect the organization and assigned officers. Reviews documents requiring coordination by the supervisor for conformance with regulations, grammar, format, and special policies of the organization. Uses a database to obtain a document tracking number to log out documents to various offices.
Assists in the preparation of requests for procurement, training, travel authorizations, travel vouchers, reimbursements, and other forms as needed, using applicable automated systems.
Requirements
Conditions of Employment
You must be a U.S. citizen. Successful completion of a background investigation is required. Must obtain and maintain a secret clearance. Must complete a one-year probationary period.
Qualifications
In order to qualify, you must meet the education and/or experience requirements described below.
For the CP-06 level, you must have one year (52 weeks) of specialized experience equivalent to at least the CP-05/GS-07 level. Specialized experience for this grade level is defined as: 1) developing and implementing administrative procedures and general policies; 2) analyzing and interpreting information related to administrative functions; 3) entering, updating, and managing data across various systems while addressing and correcting any errors or inconsistencies; 4) completing basic financial tasks in support of the budget process; and 5) independently completing reports and projects for the organization.
All eligibility requirements must be met by the closing date of the vacancy announcement.
(Information on Qualification & Education is located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/)
Education
There is no education substitution for experience in this series and/or grade.
Additional information
Additional Conditions of Employment with the USCP: As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and after a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP. Criminal History Check - Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment. Credit Check - Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration - Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/verify/ Fingerprint Check - Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of their criminal history record. Background Investigation - Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions, may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Evaluation Factors: Please address all Knowledge, Skills and Abilities (KSAs) within the narrative responses so that your experience can be evaluated properly. We will review your resume, assessment questionnaire, and supporting documentation to determine if you meet the minimum requirements for this job. If you meet the minimum requirements for this job, we will evaluate your application materials to assess the quality, depth, and complexity of your qualifications, accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. Failure to successfully pass a full field background investigation and all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be received by the closing date of this announcement: 1. Your Resume: Resumes should include full description of job duties as well as dates (mm/yy) of employment. 2. Other supporting documents: - Veterans Preference Documentation, if applicable.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Navigate to the following URL to apply to this job: USCP Careers 1. Follow the prompts to upload your resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit Application button to submit your application package. 3. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. 4. To verify that your application is complete, log into your account and select the job posting for this position. The page will display the status of your application, the documentation received, and any correspondence the Department has sent related to this application. 5. Failure to provide all required documents and information requested by the closing date of this announcement may result in your application not being considered. The complete application package must be submitted by 7:59 PM (ET) on the closing date to receive consideration.
Agency contact information
Emailcrystal.johnson.ctr@uscp.govAddressOffice of Human Resources
119 D Street NE
Washington, DC 20510
Next steps
After a review of your application materials is made, you will be notified of your eligibility status. If you are referred to the hiring official, you will receive further notification. If further evaluation or interviews are required, you will be contacted. Please note that if you are not selected for this position, the USCP may not be able to provide specific feedback or disclose the reasons for your disqualification, due to confidentiality and legal considerations related to the hiring process.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
The following documents are required and must be received by the closing date of this announcement: 1. Your Resume: Resumes should include full description of job duties as well as dates (mm/yy) of employment. 2. Other supporting documents: - Veterans Preference Documentation, if applicable.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Navigate to the following URL to apply to this job: USCP Careers
