What are the responsibilities and job description for the IT Specialist (AppSw) position at U.S. Department of Commerce?
Duties
Summary
This vacancy is for an IT Specialist (AppSw) position in the Telecommunications Office located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station. This Job Opportunity Announcement may be used to fill other IT Specialist (AppSw), 2210-13, FPL GS-13 positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.
Requirements
Qualifications
This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see 25-TCO-12665372-ST-KC. Specialized Experience: For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service. Experience for this position includes: Installing, configuring, supporting, analyzing, monitoring, and maintaining mobile devices, mobile device management (MDM) solution(s), and the mobile environment across an organization with multiple locations. Ensuring security compliance, providing technical support of mobile devices to end-users as well as providing daily end user support. Drafting, analyzing, and maintaining security protocol and compliance requirements, standards, plans, and governance models for mobile devices and its environment, including incorporating mobile device management and optimization best practices for the mobile devices and the mobile architecture. Providing Help Desk support, excellent problem-solving abilities, and oral and written communication skills are essential. In addition to the above specialized experience, your resume must demonstrate one year of Information Technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education cannot be substituted for experience at this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.
The U.S. Census Bureau serves as the nation's leading provider of quality data about its people and economy. We are guided on this mission by scientific objectivity, strong capable workforce, devotion to research-based innovation, and abiding commitment. We offer competitive salaries, flexible hours/work arrangements, developmental opportunities, a variety of benefits/health insurance plans, and incentives. If working in an environment that values your individuality, diversity and allows you to achieve your professional goals appeals to you, then the U.S. Census Bureau is the place for you.
Summary
This vacancy is for an IT Specialist (AppSw) position in the Telecommunications Office located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station. This Job Opportunity Announcement may be used to fill other IT Specialist (AppSw), 2210-13, FPL GS-13 positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.
Requirements
Qualifications
This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see 25-TCO-12665372-ST-KC. Specialized Experience: For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service. Experience for this position includes: Installing, configuring, supporting, analyzing, monitoring, and maintaining mobile devices, mobile device management (MDM) solution(s), and the mobile environment across an organization with multiple locations. Ensuring security compliance, providing technical support of mobile devices to end-users as well as providing daily end user support. Drafting, analyzing, and maintaining security protocol and compliance requirements, standards, plans, and governance models for mobile devices and its environment, including incorporating mobile device management and optimization best practices for the mobile devices and the mobile architecture. Providing Help Desk support, excellent problem-solving abilities, and oral and written communication skills are essential. In addition to the above specialized experience, your resume must demonstrate one year of Information Technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education cannot be substituted for experience at this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.
The U.S. Census Bureau serves as the nation's leading provider of quality data about its people and economy. We are guided on this mission by scientific objectivity, strong capable workforce, devotion to research-based innovation, and abiding commitment. We offer competitive salaries, flexible hours/work arrangements, developmental opportunities, a variety of benefits/health insurance plans, and incentives. If working in an environment that values your individuality, diversity and allows you to achieve your professional goals appeals to you, then the U.S. Census Bureau is the place for you.
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