Demo

EFMP ADMINISTRATIVE SPECIALIST NF3

U.S. Marine Corps
San Diego, CA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/8/2025

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

  • The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

MAJOR DUTIES : Under the direction of the Exceptional Family Member Program manager, coordinates and provides a wide variety administrative support to the Exceptional Family Member Program (EFMP). Administrative support such as.

Provide customers with information on and assistance with EFMP enrollment, assignment, and screening.

Establish the organizational flow of the EFMP program processes and provide status updates on program projects and program operations.

Develops internal policies, procedures and work methods affecting administrative management operations.

Collects, compiles and organizes information and data to meet administrative requirements.

Reviews and interprets directives and regulations.

Advises staff on development and implementation of local administrative directives and procedures.

Maintains official files.

Ensures compliance by managers and supervisors by reviewing and revising studies, reports, and correspondence for accuracy and format.

Prepares correspondence and drafts instructions.

Proactivity looks for operational efficiencies and facilitates methods for automating reports and correspondence.

Creates and complies information to generate reports, databases, spreadsheets, graphics, slide shows, and presentations.

Manipulates data to meet presentation and report requirements.

Enforces and trains employees on proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation.

Receives telephone calls, visitors, complaints and directs them to appropriate contacts when necessary.

Receives and delivers messages to staff members.

Arranges and maintains appointment calendars for staff.

Routes incoming mail to staff and work sections.

Maintains a government purchase card and purchases supplies for the program and staff, following all purchase card holder procedures and policies.

Establishes suspense dates to collect responses and submits information as required by requests.

Serve as the Information System Coordinator (ISC) for computer equipment, copier, printers, Global Address List (GAL) profile updates, assets and data ports. Provides support for these items or liaisons with appropriate department or business to troubleshoot.

May perform support functions such as.

o Gathering statistical data

o Monitoring and reporting on support budgets

o Assisting in developing financial plans and obligating funds

o Liquidating staff travel claims

o Maintaining stock of office supplies

o Making arrangements for special events

o Preparing and conducting briefs, presentations and training sessions

May serve on a variety of advisory committees.

Incumbent will handle sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. Safeguards sensitive information and prevents unauthorized reading, printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules and regulations such as those covered by the Privacy Act, 5 USC 552(a), Health Insurance Portability and Accountability Act, Public Law 104-191, and DoD Directive 6025.18. Notifies the higher-level supervisor and senders immediately when proprietary information has been released and advises on how to properly recover, and / or protect information.

Provides exceptional customer service, and upholds high service standards using respect, courtesy, professionalism, and teamwork. Takes initiative to solve problems quickly but recognizes when to seek assistance to resolve issues. Collaborates in a professional, supportive, and proactive manner.

Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and / or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.

Requirements

Conditions of Employment

  • See Duties and Qualifications
  • EVALUATIONS : Qualifications

    MINIMUM QUALIFICATIONS :

    Three years experience that demonstrates broad knowledge of administrative practices and principles.

    Experience in creating spreadsheets, charts, reports, and graphs using Excel or similar program required.

    Must have exemplary time management skills and the ability to identify and anticipate the needs of the program to achieve objectives.

    Must possess excellent oral and written communications skills.

    Must be able to solve problems and organize workload to accomplish assignments autonomously.

    Skill to prepare documentation and presentations in proper format in accordance with naval correspondence rules of grammar and punctuation.

    Skill to operate a personal computer and associated peripheral equipment and software.

    Knowledge of a variety of support functions such as : handling sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure, gathering statistical data, monitoring and reporting on support budgets, assisting in developing financial plans; obligating funds, liquidating travel claims; maintaining stock of office supplies.

    Skill to deal with employees at various levels in the organization and to represent the division with customers external to the organization.

    Additional information

    GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

    It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review : https : / / www.donhr.navy.mil / NoFearAct.asp.

    As part of the employment process, Human Resources Division may obtain a Criminal Record Check and / or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

    Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

    Required Documents :

  • Education / certification certificate(s), if applicable.
  • If prior military, DD214 Member Copy
  • This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

    Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request / statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

    INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

    ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 0859PM PACIFIC TIME (PT) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to :

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
  • Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application / resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to :

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
  • Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents
  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Varies - Review "OTHER INFORMATION"

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply
  • All applications must be submitted online via the MCCS Careers website :

    Resumes / applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 08 : 59 PM (PT) on the closing date of the announcement.

    Note : To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

    APPLICANTS SELECTED TO INTERVIEW FOR THIS POSITION WILL BE REQUIRED TO CREATE A POWERPOINT PRESENTATION CONSISTING OF 5 MIN OR LESS SHOWCASING YOUR KEY STRENGHTS.

    Agency contact information

    SAN DIEGO MCCS

    Phone

    619 / 725-6226

    Email

    sandiego.vacancies@usmc-mccs.org

    Address

    SAN DIEGO MCCS

    MARINE CORPS COMMUNITY SERVICES

    ATTN PERSONNEL OFFICER

    SAN DIEGO, CA 921405196

    Next steps

    All applicants who submit an application via our Careers page at https : / / careers.usmc-mccs.org will be able to view their application status online.

  • Fair and Transparent
  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    Criminal history inquiries

  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
  • Required Documents

    Varies - Review "OTHER INFORMATION"

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    How to Apply

    All applications must be submitted online via the MCCS Careers website :

    Resumes / applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 08 : 59 PM (PT) on the closing date of the announcement.

    Note : To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

    APPLICANTS SELECTED TO INTERVIEW FOR THIS POSITION WILL BE REQUIRED TO CREATE A POWERPOINT PRESENTATION CONSISTING OF 5 MIN OR LESS SHOWCASING YOUR KEY STRENGHTS.

    Agency contact information

    SAN DIEGO MCCS

    Phone

    619 / 725-6226

    Email

    sandiego.vacancies@usmc-mccs.org

    Address

    SAN DIEGO MCCS

    MARINE CORPS COMMUNITY SERVICES

    ATTN PERSONNEL OFFICER

    SAN DIEGO, CA 921405196

    Next steps

    All applicants who submit an application via our Careers page at https : / / careers.usmc-mccs.org will be able to view their application status online.

    Fair & Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
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