What are the responsibilities and job description for the Intake Specialist - Houston position at U.S.VETS?
Job Details
Description
Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America’s veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.
With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you! Come & join our winning team!
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K
All applications must be completed in entirety/Local candidates only
Intake Specialist
The Intake Specialist reports directly to the Program Coordinator/Manager or to the Director of Behavioral Health. The Intake Specialist provides direct support to the program team and serves as the point of contact for program eligibility and the intake process. The main function of these programs is to assist homeless and at-risk veterans and their families with connecting to supportive services.
FLSA Classification: Non-Exempt
Responsibilities
- Performs screenings and assessments for client eligibility
- Assists clients with obtaining all necessary information need to be enrolled in program
- Performs client intake process, intake packet completion, and program data entry for intakes and discharges as well as other client information as needed for program reporting
- Conducts individual or group program orientation for clients
- Tracks client entry/exits electronically and enters into program database
- Performs data entry into the Homeless Management Information System (HMIS) if appropriate
- Assists with ensuring MyCaseRecords (MCR) documentation is up to date
- Assists in the production of client information and program data reports including monthly, quarterly, and annual reports using MCR data in addition to HMIS data
- Coordinates with the Program Coordinator, Case Managers, and Housing/Outreach Specialists with respect to monitoring and documentation of services
- Assists in maintaining archival of client inactive files
- Continuously ensures quality documentation effort
- Provides direct and confidential support to management and staff members
- Assists in the purchasing and retrieving of necessary program supplies and office equipment
- Assists with communicating program guidelines to clients as well as community partners
- Assists with monthly aftercare follow-up procedures
- Performs other duties and special projects as assigned
Qualifications
Requirements
- Bachelor’s degree in social services field or a related field, preferred
- One year of experience in social services or related field required. Employment at U.S.VETS for at least three months may substitute for one year of experience
- Experience working with homeless and/or veterans preferred
- Strong oral, written and communication skills
- Strong organizational skills
- Ability to work within a team
- Computer proficient in Microsoft Office and Internet
- Detail oriented with effective organization skills
- Valid driver’s license is required. Must meet company insurance requirements and complete a provided driver training course
Salary : $22 - $27