Ophthalmic Technician Trainer/Supervisor

Reports to the Manager of Ophthalmic Technicians. To provide educational and training expertise to Ophthalmic Technician Personnel. To provide support to the Ophthalmic Technician staff. To collaborate with management and providers to review and revise relevant processes and procedures as appropriate. To ensure Ophthalmic Personnel orientation and training needs are met. Ensures employees acquire the appropriate skills to perform their duties and are provided opportunities to increase their competence. The position is required to consult with providers to ensure best practices and to collaborate with staff throughout the organization. To assist with staff evaluation and interviews. Promote the mission, vision, and values of UAB Callahan Eye on an internal and external basis.

General Responsibilities

• Take medical histories and verify information.
• Perform visual function and diagnostic tests, such as applanation tonometry, refraction, and retinoscopy.
• Utilize tools such as a Humphrey field analyzer and OCT to take eye measurements.
• Inform ophthalmologist about changes to a patient's visual acuity and other vision issues.
• Dilate eyes to prepare patients for their eye exam.
• Explain how to properly use eye drops or other medications.
• Explain how to properly use contact lenses.
• Assist with inventory management.

Key Duties & Responsibilities

• Provide and assist in the training of all technicians.
• Works with providers to understand the needs of each particular division and designs a training program to meet expectations.
• Manages staff workforce to support providers and patients.
• Participates in technician planning sessions and employment matters.
• Works to control costs.
• Uses data to improve performance of the department in an ongoing manner.
• Provides solutions, ideas, and/or options for problems or new methods for addressing problems.
• Takes part in Process Improvement initiatives by serving as a leader, facilitator, coach, or team member, as designated.
• Collaborates with the manager in the development and tracking of quality indicators.
• Participates in department metrics (measures used to indicate progress or achievement) as directed.

Preferences

• Bachelor's degree preferred
• COT certification preferred

Key Skills

1. Must have good organizational and communication skills.
2. Requires good understanding of ophthalmic practice and patient care.
3. Knowledge of medical instrumentation and proper care and usage.
4. Ability to assess common safety hazards and take precautions to establish safe work environment.
5. Ability to communicate effectively with staff, physicians, patients, and the public.
6. Requires extensive knowledge of eye anatomy, disease, symptoms and ocular medications.
7. Knowledge of A-Scans, fundus photos, nerve fiber analysis and fluorescein angiography.
8. Ability to work with others to meet the needs of CEH in accomplishing practice goals.
9. Extensive knowledge of Electronic Medical Record and the ability to train technicians on systems.
10. Extensive knowledge of NextGen scheduling program.