What are the responsibilities and job description for the Front Office Supervisor - Neurology position at UCLA Health Careers?
Under the oversight of the manager or director of Ambulatory Services, the Patient Access Supervisor acts as a team leader and supervisor for the Patient Services Representative Unit. You will manage and assign workflow within the team to maximize efficiency and effectiveness, provide coaching to improve individual and group performance, and assist with management of the scheduling process and comprehensive care coordination process to optimize customer and patient satisfaction and physician support. You will supervise 20-24 full time staff. In addition, you will act as a liaison for patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
Salary Range: $30.56 - $60.82/Hourly
Salary : $1,000 - $1,000,000
