Care Coordinator (Case Manager for Individuals with Disabilities)

United Cerebral Palsy of Southern Arizona (UCPSA) is hiring a Program Manager in our Yuma Office. UCPSA has a diverse and dynamic team as well as a unique company culture. We believe we can deliver high-quality services through hard work balanced with a sense of joy and fun.

Here are some things our team members enjoy about working with us:

JOB DESCRIPTION: Program Managers coordinate in-home and community-based services for the elderly and people living with all types of disabilities. Duties to include:

1. Working Mon-Fri 8a-5p. Please note the position will occasionally require the manager to work a slightly different schedule to accommodate client needs. This may include working direct care shifts, some evenings/ weekends.
2. Performing on-call duties at least once every 10 weeks. The duties last for a duration of one week. These duties include answering and managing emergency phone calls from 5p-8a M-F and all day Sat and Sun. These duties may also include working direct care shifts.
3. Maintaining and growing a caseload
4. Scheduling shifts for clients and direct care staff
5. Orienting and training direct care staff with clients
6. Monitoring direct care staff performance
7. Holding staff meetings as needed and attending weekly program department meetings
8. Conducting intake of new clients
9. Meeting with clients/families minimally every quarter
10. Attending meetings with other agencies involved in a client's care
11. Ensuring that all paperwork in client files is updated regularly
12. Documenting all significant conversations and/or correspondences with staff and clients
13. Maintaining client and agency confidentiality at all times

1. 18 years of age or older
2. Ability to obtain a current CPR certification
3. Ability to obtain a current First Aid certification
4. Ability to obtain fingerprint clearance
5. Ability to clear a DES background check
6. Ability to obtain a current T.B. clearance card
7. The ability to work in a team environment
8. The ability to handle difficult situations with clients/families
9. The ability to work a flexible schedule
10. The ability to learn and operate UCPSA program software
11. The ability to work independently
12. The ability to lift and transfer clients

13. Own/have regular access to be able to operate a motor vehicle for the purpose of visiting and transporting clients, attending meetings outside of the office, etc. Proof of current registration and insurance of the vehicle must be kept on file with UCPSA

14. At least one year of direct care experience, personally or professionally, a degree in a related field, and/or case management experience required

15. Bilingual in English and Spanish required

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities by the Americans with Disabilities Act and applicable state and local law.

Job Type: Full-time

Salary: $48,000.00 per year

Benefits:

Experience level:

Schedule:

Work Location: In person