Manager - Community Relations

Requisition Number: 25901

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

The Manager, Community Relations Programs, leads a team of two Community Relations Program Leaders and one Community Relations Program Coordinator in designing, developing and implementing programs across the UGI Utilities service territory that build relationships with community residents, economic development and chamber organizations, as well as community-based organizations; provides donations and sponsorships to key organizations aligned with UGI core values and strategic goals; and enables UGI employee volunteer engagement aimed at making communities within the service territory better today and stronger tomorrow. In addition, the Manager plans, executes and budgets for programs within an assigned region. Embedded in all programs is to create relationships that increase awareness and understanding of UGI, its business activities, its commitment to safe and reliable delivery of energy, and its culture of environmental and community stewardship.

Duties and Responsibilities

• Lead the budgeting processing and management of an assigned region, as well as the Company’s, annual community relations donations and sponsorships, including identifying qualifying recipient organizations evaluating programs to sponsor, reviewing report and metrics on programs receiving UGI support, and ensuring tax credit donation programs conducted by UGI are properly managed to ensure maximum benefit to UGI, our customers, and the many communities we serve. Additionally, proactively engage, connect, influence, and increase UGI’s reputation among key community stakeholders in order to further develop positive and sustainable relationships in the communities UGI serves.
• Lead and support UGI employee volunteer initiatives within an assigned region and across the UGI service territory, with support from the two Community Relations Managers and the Program Coordinator, to create and sustain Company-wide employee engagement initiatives (RIF, United Way Campaign, Red Cross “Sound the Alarm”).
• Represent UGI on boards of directors of significant community organizations. Provide additional support to UGI senior executives who serve on / represent the Company on community organization boards.
• Coordinate the collaboration of the Community relations Team and directs the cross-support of the team members. Further, collaborate and align outreach with the Sales, Marketing, and Customer Assistance Program teams.
• Provide crisis response and recovery support to UGI, its customers, communities and employees during natural or man-made disaster incidents; coordinate outreach and engagement of community-based organizations who deploy emergency response and recovery assets; support Customer Outreach, Operations and Engineering Departments on incident response by coordinating point-of-contact for community members, leaders and others requesting information and responses to questions and issues of concern.
  
  

Knowledge, Skills And Abilities

• Excellent presentation skills, both verbal and written, including the ability to communicate complex concepts effectively and succinctly.
• Ability to build relationships with leaders from community, business, non-profit organizations, economic development agencies, as well as elected and appointed leaders, within communities served by UGI Utilities.
• Able to develop draft plans and budgets, and to organize programs and projects involving both internal and external resources.
• Comfortable in participating in cross-functional teams developing strategies, tactics, and integrated plans.
• Experience designing, developing and leading charitable giving, volunteerism, community relations and/or corporate social responsibility programs.
• Ability to identify changing community priorities; adapt and align staff and departmental resources to address them; adapt plans, budgets and staffing to align to accomplish UGI goals and objectives focused on the safe and reliable delivery of energy to our customers and to the many communities served by the Company.
  
  

Education and Experience

• BA/BS degree (Communications, Marketing, Social Work); Masters a plus
• 5 years’ experience in developing and/or leading community relations or related activities
  
  

We offer comprehensive benefits, some of which are:

• medical, prescription, dental, vision, life insurance
• disability plans
• 401(k) matched savings plan
• paid vacation
• tuition reimbursement
• paid parental leave
• paid volunteer time
  
  

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.