What are the responsibilities and job description for the Medical Insurance Customer Service Representative position at Ultimate Staffing?
Ultimate Staffing is seeking an experienced Medical Insurance Customer Service Representative to join their client's team in Connecticut.
Key Responsibilities:
- Respond promptly to customer inquiries regarding medical insurance policies and coverage.
- Assist customers in understanding their insurance benefits and resolving any issues or concerns.
- Update and maintain accurate customer records in the database.
- Communicate effectively with customers and internal departments to ensure a smooth resolution process.
- Ensure all customer interactions align with company policies and procedures.
Requirements:
- Previous experience in a customer service role, preferably within the medical insurance industry.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using computer systems and databases.
- Ability to work effectively in a fast-paced environment.
Work Environment:
The position offers a competitive salary with a maximum pay of $22.00 per hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Ultimate Staffing Services is committed to providing a supportive work environment and opportunities for professional growth.
Diversity and Inclusion:
We are an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
Salary : $22
