What are the responsibilities and job description for the Sales/Customer Service Representative position at ULTRALawn?
Become a member of the successful ULTRALawn team! We specialize in providing the highest level of service with our high standards for customer service and quality lawn/landscape work.
Responsibilities:
- Provide exceptional customer service and help manage existing customers.
- Learn/Maintain current knowledge of the Lawn Care industry, it's trends and best practices.
- Participate in proactive team efforts to achieve departmental and company goals.
- Strategize and execute client acquisition and retention programs.
- Meet regularly with Management team regarding customer activity.
- Assist with administrative duties: production entry, data management, mailings, etc.
- Provide leadership to others through example and sharing of knowledge/skill.
- Comply with all safety policies, practices and procedures.
- Perform other duties as assigned including helping with billable work such as snow removal.
Minimum Qualifications:
- Excellent interpersonal, communication and presentation skills with the ability to work independently as well as part of a team.
- Excellent time management and organizational skills with the ability to handle multiple projects, meet established deadlines and change as business needs require.
- Experience and knowledge of Customer Acquisition Management or CRM a plus.
- Experience with lawn care a plus.
- Intermediate PC skills, including e-mail, routine database activity, word, excel, graphics, etc.
- Clean driving record.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Relocate:
- Hiawatha, IA 52233: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23
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