What are the responsibilities and job description for the Billing Coordinator position at Umanist Staffing?
Title: Billing Coordinator
Work Location: Parsippany NJ 07054
Duration: 3 Months to hire
Job Type: Contract to Hire
Work Type: Hybrid
Job Description:
- The Billing Coordinator position requires the individual to have strong communication skills to interact with customers by telephone and in writing.
- The ideal candidate should be competent using Google Suite and Excel and have strong math skills, a high attention to detail, good organizational skills, and the ability to multitask.
Specific responsibilities include, but are not limited to:
- Process both Steep Slope and Low Slope billing, along with special registers on a daily basis
- Process several different types of credits regularly, including warranty, Habitat for Humanity, deduction, and returned material credits
- Work closely with Pricing Administrators to resolve invoice issues related to quotes, temporary pricing and freight charges
- Report on unauthorized deductions created daily to Pricing Administrators and Manager
- Investigate deductions within 3 days to determine the reason for the deduction, working with internal and external customers to resolve deductions, including with Pricing Administrators and Sales representatives
- Maintain necessary data in PeopleSoft to follow up and keep track of all deductions
- Answering incoming phone calls and connecting customers to the correct department, when necessary
- Responding to emails sent to centralized Billing Team email box
Requirements:
- High School diploma is required, Bachelor’s degree preferred, with 2-5 years related experience.
- Excellent computer skills, customer service skills, and phone etiquette are required
MUST HAVE
- Attention to detail
- Someone who knows when to speak up/ask for help, and when to be proactive
- This team handles repetitive/administrative work
- Must have good math skills
- MUST have good email communication skills
- Confident and coherent
- High volume of emails! 200 per day in centralized email box
Job Type: Contract
Pay: $19.99 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: On the road
Salary : $20 - $20
