What are the responsibilities and job description for the Fraud and Payments Associate (Night Shift) position at Underdog Sports?
About the role and why it’s unique:
- Utilize internal data and reporting tools to detect fraudulent or suspicious activity
- Gather risk-related data from external resources
- Perform manual AML and KYC checks as needed
- Conduct KYC verification and authenticate documents
- Perform initial account investigations and prepare fraud reports to be escalated to the proper departments
- Assist in collecting data and using that data to help resolve chargeback and/or patron complaints
- Be part of a team that can collaborate remotely in real time
- Work closely with our Customer Service team to help resolve any patron inquiries or issues regarding payments or fraud
Who you are:
- Available to work between the hours of 6pm to 2am EST, including weekends
- 1 Years in a fraud and payments role with increasing responsibility
- Comfortable sorting through large amounts of information
- A problem solver with the ability to make their own real time decisions
- Knowledgeable about payment processes & procedures
Even better if you have:
- Previous experience in the sports/gaming or fintech space
- Previous experience in a startup environment
Our target starting base salary range for this position is between $65,000 and $72,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.
What we can offer you:
- Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
- 16 weeks of fully paid parental leave
- A $500 home office allowance
- A connected virtual first culture with a highly engaged distributed workforce
- 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
Salary : $65,000 - $80,000
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