What are the responsibilities and job description for the Director of Events position at Unfold Hospitality?
Job Title: Director of Events
Join our dynamic team where some markets are merely historic, the Square makes history. Located in a light-filled oasis beneath International Square’s brilliant glass atrium, DC's newest culinary landmark assembles today’s boldest flavors alongside the city’s emerging culture of tomorrow. With a commitment to excellence and customer satisfaction, we're seeking a talented Director of Events to orchestrate and elevate our presence.
The Director of Events is responsible for coordinating exceptional events at The Square, ensuring smooth execution, and maintaining high standards of customer satisfaction. This role requires excellent leadership skills, attention to detail, and the ability to multitask to create unforgettable experiences for clients and guests.
Key Responsibilities:
- Event Planning and Execution: Plan, organize, and execute a wide range of events, including weddings, corporate functions, social gatherings, and special occasions. Collaborate with clients, event planners, and vendors to meet all event requirements and timelines.
- Staff Management: Recruit, train, and supervise banquet staff, including servers, bartenders, and support staff. Assign duties, provide guidance, and conduct performance evaluations to maintain high service standards and efficiency.
- Banquet Operations: Oversee all aspects of banquet operations, including set-up, service, and breakdown. Ensure proper inventory management of banquet supplies, equipment, and linens, maintaining cleanliness and functionality of all banquet areas.
- Customer Service: Exceed guest expectations by delivering exceptional customer service throughout the event. Address any issues or concerns promptly and professionally, maintaining a positive and welcoming atmosphere.
- Budget Management: Develop and manage banquet budgets, monitor expenses, and implement cost-saving measures without compromising service quality. Conduct regular financial analysis and reporting to ensure profitability.
- Menu Collaboration: Work with the culinary team to design and create customized menus based on client preferences and dietary requirements. Ensure efficient communication between the kitchen and banquet staff to deliver seamless food service.
- Health and Safety Compliance: Adhere to all health, safety, and sanitation regulations, maintaining a clean and hazard-free banquet environment. Stay updated with industry trends and best practices to enhance service quality and compliance.
- Client and Vendor Relations: Build strong relationships with clients, event planners, and vendors to drive repeat business and referrals. Actively seek feedback and implement improvements based on client preferences and suggestions.
Qualifications/Experience:
- Proven experience as a Banquet Leader or in a similar role within the hospitality industry.
- Bachelor’s degree in Hospitality Management or a related field preferred.
- Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
- Excellent leadership and team management abilities, with a focus on motivating and developing staff.
- Exceptional customer service and communication skills, both verbal and written.
- In-depth knowledge of banquet and event operations, including set-up, service, and breakdown.
- Proficiency in budgeting, financial analysis, and cost control.
- Familiarity with menu planning and customization, considering dietary preferences and restrictions.
- Ability to remain calm and composed under pressure, resolving issues effectively and efficiently.
- Flexibility to work evenings, weekends, and holidays, as dictated by event schedules.
Physical Requirements:
- Ability to stand for extended periods.
- Capability to lift and carry items up to 50 pounds.
- Comfortable working in a kitchen environment with varying temperatures.
Benefits:
- Competitive salaried wage.
- Opportunities for professional development and career advancement.
- Employee discounts on food and beverages.
- Medical benefits
Reports to:
Job Type: Full-Time
Pay: $85,000 Annually Plus Commission
Schedule: Monday-Friday
- Weekends and Evenings as needed
Apply today to join our dynamic team!
Unfold Hospitality is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, sexual orientation and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.
Job Type: Full-time
Pay: $85,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Events management: 3 years (Required)
Ability to Commute:
- Washington, DC 20006 (Required)
Ability to Relocate:
- Washington, DC 20006: Relocate before starting work (Preferred)
Work Location: In person
Salary : $85,000