What are the responsibilities and job description for the ITC Consultant 1/ITC1 position at UNICON International?
We are currently accepting resumes for a ITC Consultant 1/ITC1 position in Columbus, OH.
This position is Onsite and Will be required to be onsite 5 days a week.
Benefits offered: Medical, Vision, Dental, 401 K
The Selected Candidate Will Perform The Following Duties
The candidate will be supporting lient Information Technology ServiceNow Delivery Team and SPECIFICALLY, THE SERVICENOW PRODUCT.
This position will function as a highly skilled ITC21 with specific responsibilities that include:
If you are interested in working for an organization where honesty, integrity, and quality are among the core principles, click apply today!
This position is Onsite and Will be required to be onsite 5 days a week.
Benefits offered: Medical, Vision, Dental, 401 K
The Selected Candidate Will Perform The Following Duties
The candidate will be supporting lient Information Technology ServiceNow Delivery Team and SPECIFICALLY, THE SERVICENOW PRODUCT.
This position will function as a highly skilled ITC21 with specific responsibilities that include:
- Assist in configuring ServiceNow PSDS to meet the specific requirements
- Maintain integrations between ServiceNow and external applications
- Provide Support for ongoing and recurring IT Security audits of system
- Solution development in the ServiceNow platform
- Service Catalog item development
- Consult with program/project management to develop appropriate technical solutions/ requirements and/or design review sessions
- Ability to design and implement solutions on the ServiceNow platform that satisfy business requirements communicated in writing and/or verbally
- Ability to troubleshoot/debug issues in existing applications.
- Ability to troubleshoot/debug platform issues using the System Logs and/or debugging tools.
- Ability to use various browser-based debugging tools (ex: Chrome, IE, Firefox)
- Ability to conduct demos with client stakeholders and elicit feedback.
- Ability to work in an Agile project management environment
- Possess excellent communication skills; both oral and written skills including strong meeting and work session skills
- Proven experience in handling data conversion including but not limited to data integration (real time and batch) mapping, transformations, bulk data import/export, mass updates, cut over plan, exception handling
- 5 years ServiceNow development experience using server and client side APIs
- 5 years ServiceNow development experience using Forms, workflows, Service Portal
- 3 years role/group-based ACLs configuration and debugging
- 2 years experience building custom workflows
- 2 years of Service Portal development
- 2 years of general IT experience with consulting experience preferred
- ServiceNow Certified Application Developer
- ServiceNow Certified System Administrator
- ITIL V3 Foundations Certification
If you are interested in working for an organization where honesty, integrity, and quality are among the core principles, click apply today!
