What are the responsibilities and job description for the Client Rep position at Unifi?
Job Title
Airport Customer Service Agent (Alaska)-LIH FT
About the Role
Unifi Customer Service Agents are the first line of defense for our customers. This is a customer-facing role, providing first-class customer service to everyone.
Key Responsibilities
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
Requirements
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Drivers License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
What We Offer
We provide competitive compensation, a full benefit plan, and excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement.
