Secretary

Full-time, classified, hourly, non-exempt. 7:45am – 4:00pm (37.50 hours per week) Monday – Friday, with occasional evenings and weekends. The pay range for this position is $16.50 - $23.10 per hour, based on experience

We are looking for a front desk Secretary for our Health Center Nursing division. Operate as the clerk during clinics. Review scheduled appointments for completeness; complete prior authorizations, insurance inquiries and eligibility checks; and prepare paperwork. Greet, announce, and check-in patients; verify, update, and maintain patient information; and coordinate paperwork. Collect and process fees/payments and issue receipts, and accurately document and enter client data. Schedule appointments and make reminder calls. Answer general inquiries with patients. Assist with creating patient documentation; enrolling patients in financial assistance programs; reviewing policies with patients; setting up the clinic schedule; and cleaning exam rooms and equipment. Provide general administrative support to the Nursing division including data entry; typing documents; preparing mass mailings; and copying, scanning, faxing, filing, and collating documents. Receive, screen, reply to, and/or route to the appropriate staff member mail, email, and phone calls. Greet and check-in and out non-clinic visitors and professionals. Answer general inquiries from the public and local healthcare providers. Maintain division and agency records and databases. Access, print, and provide immunization records to patients and/or parents. Send medical records to providers upon request; and request medical records from providers. Open and close the Nursing Lobby, lab rooms, exam rooms, and supply room. Coordinate maintenance, repair, and supplies for the copier, fax machine, and other equipment. Assist with the billing for clinic services. Review and receipt outstanding balances; create and mail outstanding balance statements/invoices; create and submit claims; post payments and denied claims; and reconcile outstanding balances. Process and review clinic billing receivables, and reconcile payments received and electronic funds transfers. Generate, review, and analyze billing reports and research and resolve problems. Complete advanced beneficiary notices; and communicate with insurance companies regarding coverage and eligibility. Review insurance denials/rejections and contact insurance agencies to resolve issues. Work with patients and payers to resolve questions related to billing; and, as needed, review Medicaid and Medicare reimbursements and insurance Explanation of Benefits (EOBs). Ensure billing processes comply with agency and grant policies.

Must be organized, possess strong oral and written communication skills, excellent time management skills, and strong customer service skills. Ability to multitask in a busy setting; perform data entry with a high level of accuracy; and a strong attention to detail are essential. A High School Diploma or equivalent, proficiency using computers and computer software, and ability to quickly learn computer software required. Previous experience answering phones and greeting and assisting patients/visitors essential; with previous experience in a secretarial position preferred. Experience working in health care, public sector, or public health is desired. Must be able to lift, carry, push, and move objects, equipment, files and/or packages weighing up to 25 unassisted and up to 50 pounds with assistance.

Resumes will be accepted through April 4, 2025. Preference will be given to internal applicants to apply on or before March 28, 2025

• humanresources@uchd.net

• Union County Health Department, Attn: Human Resources, 940 London Ave., Suite 1100, Marysville, OH 43040

www.uchd.net

The Union County Health Department is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, ancestry, sex, veteran or military status, national origin, age (40 or over), disability, genetic information, or other protected criteria.

Employees of the Union County Health Department are eligible to apply for up to $10,000 in tuition reimbursement for undergraduate, graduate, or postgraduate course work or professional courses that lead to a degree or professional certification/professional designation that benefits Local Health Departments (LHD’s). Courses must be successfully completed and paid for between December 1, 2022 and June 30, 2025 (or until funds are program funds are depleted, whichever comes first). Upon acceptance of tuition reimbursement, the individual agrees to complete 2 years of service to an Ohio LHD. For more information on this program through the Association of Ohio Health Commissioners (AOHC), please visit: https://associationdatabase.com/aws/AOHC/pt/sp/members_10.

Job Type: Full-time

Pay: $16.50 - $23.10 per hour

Expected hours: 37.50 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Do you have previous experience working in health care, public sector, or public health? If yes, please indicate how many years.
• Do you have previous Secretarial experience? If yes, please indicate how many years.

Education:

• High school or equivalent (Required)

Ability to Commute:

• Marysville, OH 43040 (Required)

Work Location: In person

Salary : $17 - $23