What are the responsibilities and job description for the Customer Service Representative $$+Monthly Bonuses$$ (Call Center) position at United Collection Bureau?
**Customer Service Representative/Call Center** Hourly Bonus!!!
Do you want to take home a monthly bonus on top of your hourly pay?
Do you enjoy working one-on-one with customers to find solutions?
Are you looking for an opportunity with room to grow?
As a team member at UCB, you would be part of a stable, growing organization that has been in business since 1959. We specialize in answer customer medical billing questions by working one-on-one with customers from our state of the art call center. We are growing and prefer to promote from within, so our agents are trained for success and consistently presented with advancement opportunities.
Experience is not required. Our 2-3 week, paid training will equip you with everything you need to create ongoing success and earn big bonus checks every month!
Benefits:
· Pay - $16.00 hour plus unlimited monthly bonus
· Set Schedule
· Casual dress code
· Contests and friendly office environment
· Medical & Dental Insurance
· Free Vision & Life Insurance
· 401(k) Matching
· Health Savings Account
· Short Term/ Long Term Disability Insurance
· Referral Program
· Personal cubicle in our modern office
· Opportunities for advancement
Responsibilities:
· Help individuals find solutions with a friendly attitude
· Work alongside a team to support customers and each other
· Maintain accurate record of calls and relevant data
Prerequisites/Preferred Skills:
· Interested in helping people
· Able to provide exceptional customer service
· Goal-oriented, energetic attitude
· High School Diploma or GED
· Ability to pass a background check clear of felonies or charges involving theft
Schedule: Monday to Friday
4 days from 9:30am-6:00pm
1 day from either 10:30am-7:00pm or 11:30am - 8:00pm
Located in River Ridge Office Park:
200 Patrol Road Suite 300
Jeffersonville, IN 47130
**United Collection Bureau, Inc. is operating in-office, and will be for the foreseeable future.**
UCB provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Inclusive of minority and disadvantaged groups
- LGBTQ friendly workplace
- Age-inclusive
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $16