What are the responsibilities and job description for the United Communications | Business Account Executive position at United Communications?
IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. We’ve had the home team advantage for over 75 years, and we’re proud to serve the communities where we live, work, and play.
JOIN THE HOME TEAMAward-Winning Culture : 2023 & 2024 Best Places to WorkTrusted Local Employer for over 75 Years : 4.7 Google Star RatingCommitment to Employee Well-Being & Satisfaction : Employee-Focused Benefit OfferingsTop 100 Fiber-To-The-Home LeaderCompetitive Compensation, PTO, Paid Holidays, and more!
WHAT WE’RE OFFERINGDo you want a job with a company that is motivated to eliminate the digital divide throughout Middle Tennessee? We are looking for a talented and motivated Business Account Executive (BAE). This BAE role is an individual contributor position on the B2B sales team responsible for driving revenue growth in the SMB business segment. This role also has a direct impact on our business customer experience and will help us achieve a world-class Net Promoter Score (NPS).The Business Account Executive is responsible for the day-to-day planning and driving of sales revenue for commercial internet, voice-based services, and video within an assigned territory. Candidate must have a proven track record of exceeding monthly and quarterly sales goals. The ideal candidate will possess a strong desire to exceed revenue, profit, and unit targets to grow the business.
ESSENTIAL DUTIES AND RESPONSIBILITIESDuties include the following, but other duties may be assigned as required.Proactively generates new leads and builds a business pipeline through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.Develops and delivers sales presentations and proposals, demonstrating a deep understanding of United’s products and services.Conducts daily customer meetings with a strong ability to build rapport, open doors, and understand the business needs of decision-makers.Possesses excellent verbal and written communication, presentation, persuasion, negotiation, and sales skills.Consistently delivers on United’s Brand Promise to deliver Faster Internet Speeds and Dedicated Service.Maintains and strengthens customer and community relationships; collaborates with internal teams to ensure operational efficiencies and establish best practices to exceed customer expectations.Collaborates with the Marketing team to plan and coordinate sales promotions and incentives to best meet business goals and objectives.Maintains accurate and comprehensive sales records, including detailed notes of customer interactions and next steps with leads.Prepares sales and activity reports, including forecasts for future sales and revenue projections.
WHAT YOU BRINGHigh school diploma or equivalent is required; a bachelor’s degree in Sales, Business Administration, Marketing, Technology, or a related field is preferred.Minimum of 3 years of sales or account management experience.5 years of experience in the telecommunications or ISP industry is a plus.Prior experience with B2B selling.Valid driver's license with satisfactory driving record and current auto insurance.Reliable vehicle to meet the transportation needs of the assigned territory.Comfortable with, and experience in, daily prospecting to business prospects.Proven ability to overcome customer objections and close sales on the first visit.Strong follow-up skills with both prospects and customers.Ability to build and foster strong, long-lasting relationships with customers and team members.Client-focused with a passion for exceptional customer service.Driven by a passion for winning.Excellent written and oral communication skillsStrong ability to prioritize tasks and organize daily workflow effectively.Proficiency with Microsoft Teams, Outlook, Word, Excel, and PowerPoint at an intermediate or advanced level is preferred.Recent sales training and / or certification is preferred.Experience managing leads and opportunities within a CRM database, particularly Salesforce, is highly valued.
WHO WE AREUnited launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved into an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region as recognized by Broadband Now, United also delivers personalized user experience with local customer service, ranking as one of the industry’s best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.
UNITED COMMUNICATION'S CORE VALUES : We enrich our communities and the lives of our neighbors through reliable connections and passionate service.Safety
we assure the safety of everything we do.Service
we are responsive, informed, and easy to do business with.United
we communicate and collaborate.Integrity
we keep our promises and do the right thing even when no one is watching.Driven
we serve to win customers.
