What are the responsibilities and job description for the Help Desk Technician position at United IT Inc.?
Role: IT Helpdesk
Experience: 3 to 10 Years
Rockford, IL 61109
Main Skills
Key Responsibilities:
- Technical Support:
o Respond to user inquiries via phone, email, or in-person.
o Diagnose and resolve hardware, software, and network issues.
o Guide users through step-by-step solutions.
o Record and track incidents and service requests using a ti
Job Type: Contract
Pay: $16.00 - $19.00 per hour
Schedule:
- 8 hour shift
Experience:
- Help desk: 3 years (Preferred)
- Windows: 2 years (Preferred)
Ability to Commute:
- Rockford, IL 61109 (Required)
Ability to Relocate:
- Rockford, IL 61109: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19
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