Front Office Coordinator / Medical Assistant

PURPOSE

Seeking a Front Office Assistant for our practice who provides clinical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

RESPONSIBILITIES

• Helps patients by providing information, services, and assistance.
• Attending to patients on the phone and in person.
• Coordinating and organizing appointments and documentation.
• Planning and organizing – able to multi-task, prioritize and schedule tasks and activities.
• Adaptability – able to adjust the approach to meet changing demands and situations including dealing with diverse people.
• Supporting your team and creating a ‘best firsts impression for our patients.
• Saves doctors’ time by helping with office procedures.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Office Assistant Qualifications/Skills: Good Interpersonal Skills, Cheerful Disposition, Familiarity with EMR’s, Excel, and Word. Able to Multi-task well. Works well with others and is a “team player”. Good organization skills, exhibit professionalism, be patient-focused, be able to ensure patient confidentiality.
• Other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Must have EMR experience.
• 2 years in a medical office.
• Experience with EMR (electronic medical records), medical terminology.
• Previous experience in a specific medical field is preferred.

JOB TYPE

• Full-Time: Hourly
• Reports to: Unit Manager
• Location: Spartanburg, SC

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Pain Medicine

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Work Location: In person