What are the responsibilities and job description for the Channel Manager - DinerDaddy POS position at United Standard POS?
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Job Description
We are seeking an experienced Channel Manager with POS experience to join our DinerDaddy team! Your primary role will be to recruit, train and manage agents, resellers and ISOs (partners) on a worldwide basis. DinerDaddy competes directly against Toast, Shift4, Heartland POS, Clover Restaurant and many others in the restaurant and bar space.
Responsibilities:
- Recruit and qualify partners, worldwide
- Conduct a high volume of outbound phone, linkedin and email contacts
- Act as primary information source and relationship manager to partners
- Conduct end user demos with and on behalf of partners
- Create quotes for end users and partners
- Create purchase agreements for end users and partners
- Manage the demo calendar
- Follow-up appointments to reschedule, check on quotes, action items
- Conduct ongoing partner training and webinar activities
- Manage CRM
- Close the deal!
Qualifications:
- Previous experience in POS/Payments channel
- Familiar with CRM platforms
- Familiar with POS landscape and DinerDaddy competitors
- Ability to conduct a comprehensive POS demo
- Ability to build rapport with end users and partners
- Strong negotiation and closing skills
- Professional phone and physical appearance
- Microsoft Office Suite or Google Workspace (sheets, docs, etc.)
Trade show travel is optional for this opportunity. Flex hours possible open to discussion. Must have quiet workspace. All you can eat product training and mentoring. Small base plus very generous incentive plan. Clark County NV applicants required to work on our North Las Vegas Office.
Technology is worthless without people. Critical to the success of a POS system is employee buy-in, training and taking ownership of the system. Technology is worthless unless it's configured to match your business process.
When it comes to technology, the key to our effectiveness is the advanced technology of the Google Flutter development platform. While much of it is transparent to users, this technology is practically applied to improve the speed, reliability and availability of the system.
You may ask "who gives a crap about Google Flutter"?
Companies like TikTok, Square, LinkedIn and other mass market Apps use Google Flutter. It's digital, web centric and designed for high volume use and stability. In 2023, TikTok users spent a combined 4.43 billion minutes watching videos on the app each day, with 1.5 billion users.
Using Flutter, we deliver multiple agile internal processes which control specific system components such payment processing, kitchen printers and cash drawers. As a result, the system as a whole can do more and do it faster than POS systems built on legacy Windows and Apple platforms.
The bottom line: our approach to ensuring our merchants maximize their POS investment is to deliver a hardware, software and deployment ecosystem designed to bring restaurant owners maximum stability, support and long term ownership.
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