What are the responsibilities and job description for the Student Records Specialist position at United States University?
Aspen Group, Inc is an education technology holding company that leverages its infrastructure and expertise to allow its two universities, Aspen University and United States University, to deliver on the vision of making college affordable again.
United States University is currently seeking a Student Records Specialist to join our Registrar's office! This position is a hybrid position.
Student Records Specialist
Provide general customer service and information to new, continuing and prospective students. Assists Registrar with processing student information and records. Provide and maintain student records including transcripts and enrollment verifications. May work with Colleges in building course offerings and faculty assignments.
Essential Functions:
- Assists Office of Registrar in daily processing of transcripts, enrollment verifications and student demographic changes
- Provide information and assist new, continuing and prospective students with general inquiries and academic records by responding via person/telephone/mail/e-mail/fax requests
- Respond to new, continuing and/or prospective students regarding the full range of academic records, including commencement, transfer credits and/or transcripts
- Processes registrations and researches/resolves registration concerns,
- Assist in monitoring student attendance and advising in regards to maintaining attendance standards
- Maintain student files and records ensuring accuracy and integrity
- May assist in processing graduation applications and commencement ceremony process
- Serve as backup to Assistant Registrar
- Adhere to the Family Education Rights and Privacy Act (FERPA), and all University policies essential in ensuring the integrity, accuracy, and confidentiality of all student data
- Perform administrative tasks such as filing, copying, and scanning documents
- Other duties/responsibilities as assigned.
The above functions are intended to describe the general nature and level of work performed by individuals assigned to this job. This is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Education and Experience:
- Associate degree from an accredited college or university or,
- Minimum 2 years of professional academic experience in administration and/or records.
Skills and Abilities:
- Excellent interpersonal and customer service skills.
- Excellent verbal and written communication skills.
- Highly organized with attention to detail, accuracy and efficient workflow.
- Ability to handle confidential and sensitive information.
- Demonstrated ability to multi-task and set priorities.
- Proficient with computer and word processing skills.
Work Environment
The essential functions of the job are usually performed in an environmentally controlled facility where the noise level in the work environment is usually moderate. This position may involve working in a combination of office and classroom environments. While performing the job duties, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee may sometimes be required to lift and/or move objects weighing up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The work environment and physical demands described are representative of those required of an employee to perform the essential functions of this job with or without reasonable accommodations.
Diversity, Equity, and Inclusion
United States University works to foster an environment of diversity, equity, and inclusion. We serve a diverse student group and want to make sure that diversity is also represented in our student support teams. Applicants of all backgrounds and identities are encouraged to apply.
Job Type: Full-time
Pay: $21.50 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Records management: 3 years (Preferred)
- Customer service: 3 years (Preferred)
Work Location: Hybrid remote in San Diego, CA 92108
Salary : $22 - $23