What are the responsibilities and job description for the 440 position at Universal Insurance Agency?
Location: Orlando, FL
Pay: Starting at $16.00 -18.00 based on experience
Are you ready to grow your career in the insurance industry with a company that values your expertise and hard work? Join our independent Property & Casualty agency:, specializing in Home and Auto Insurance:, where we focus on exceptional service and rewarding our team.
Why Choose Us?- Outstanding Benefits:
- 401(k) with matching:
- Paid holidays off:
- Generous PTO:
- Safe and supportive work environment:
- No Cold Calling: Focus on meaningful, high-value customer interactions.
- Career Support: We’re committed to helping you succeed and advance in your career.
As a Customer Service Specialist:, you’ll manage high-volume customer inquiries, tailor insurance solutions, and build lasting client relationships. This role offers a fast-paced environment where your contributions directly impact both clients and the team.
What We’re Looking For:- Licensed Professionals:
- Must have a 4-40 Customer Representative License: or 2 years of high-volume customer service experience.:
- Bilingual Preferred: Fluency in English and Spanish: is a strong advantage due to our diverse client base.
- Tech-Savvy Problem Solvers: Proficiency in Microsoft Word, Excel, and strong organizational and multitasking abilities.
- Customer-Oriented Professionals: Excellent communication, phone etiquette, and an outgoing personality are essential.
- Manage high-volume customer calls with professionalism and empathy.
- Assess client insurance needs, customize policies, and ensure all documentation is completed accurately.
- Build and maintain strong relationships with clients to foster trust and loyalty.
- Stay compliant with insurance laws while processing and managing paperwork.
- Exceptional organizational skills and attention to detail.
- A professional appearance and outstanding interpersonal skills.
- A high standard of honesty, integrity, and character.
- Ability to thrive in a fast-paced, dynamic environment.
Salary : $16 - $18