What are the responsibilities and job description for the Ride Operator position at Universal Studios Hollywood?
As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity. The Ride Operator is responsible for safe operation of the ride, which includes safely and efficiently load and unload guests on to the attraction while providing superior guest service.
Benefits
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com
Benefits
- Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
- Earn complimentary tickets for your friends and family
- Discounts on food and merchandise
- Special events for employees (preview nights for new attractions/events)
- Building lifelong friendships
- Resume building workshops
- Growth opportunities
- Wellness programs
- Efficiently loading and unloading guests on to the attraction.
- Ensuring guests comply with and meet all safety restrictions of the attraction. Demonstrating knowledge of the ride’s “Standard Operating Procedures”, which include ensuring guests’ are safely secured prior to enabling the attraction.
- Responsible for cleaning and maintaining the attraction facility both guest facing and back of house.
- Distribute, collect, sort, and clean 3D glasses.
- Promptly and efficiently ensuring ‘Gate A’ pass holders are loaded into the attraction. Ensuring guests with special needs are accommodated.
- Greeting and interacting with guests as they enter and when waiting at the preload. As guests exit the attraction, saying good bye, wishing them a good day etc.
- Promoting and providing extraordinary guest service for both internal and external guests; answering questions and offering information in a courteous manner as well as seeking to provide assistance to guests.
- Utilizing themed interaction with the guests to provide a unique and encompassing experience.
- Understanding and demonstrating the proper use of safety practices and ensuring department standards are maintained and safety policies for the park are upheld.
- Performing other duties as assigned.
- Despicable Me
- Silly Swirly Fun Ride
- DreamWorks Theater
- Revenge of the Mummy
- The Simpson's Ride™
- Transformers™: The Ride-3D
- Wizarding World of Harry Potter™
- The Secret Life of Pets: Off the Leash
- Jurassic World - The Ride
- Mario Kart™: Bower's Challenge
- Must be 18 years old or older
- Must be able to walk or stand for extended periods of time
- Must frequently lift and/or move up to 50 lbs, frequently lift and/or move up to 50 lbs with assistance
- The noise level is generally moderate to high
- Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors
- Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays
- $18 per hour (After 1,000 hours worked, pay increases to $20/hr)
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com
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