What are the responsibilities and job description for the Office Manager position at University of Minnesota Duluth?
About Us:
At UMD’s Career Center, we help our students and alumni to:
- EXPLORE how their interests, skills, values, strengths, & identities influence their educational and career roadmap.
- ENGAGE in meaningful experiences to shape students’ roadmap.
- DESIGN their roadmap and ways to demonstrate their knowledge, skills, and abilities to employers and/or graduate or professional schools.
We support all majors through our centralized office that guides almost 9,500 undergraduate and graduate students plus alumni. We are proud to be a part of the Student Life Division with a dotted line reporting structure to Academic Affairs.
The Office Manager's primary purpose is to:
- Help students, alumni, faculty, staff, and community members connect with Career Center resources.
- Supervise departmental student workers and monitor overall student hours to stay within budget.
- Oversee internal and external customer service, workflow scheduling, office administrative, and financial processes.
- Collaborate with the department, division, and campus colleagues on career readiness initiatives, diversity, equity, & inclusion initiatives, events, and strategic plan priorities.
What you’ll be doing:
This role is committed to delivering exceptional customer service, student support, being welcoming to all, and striving for continuous improvement and innovation. The work will include:
Office Administration - 50%
- Oversee administrative and operational workflow for office, delegating duties as appropriate.
- Create departmental correspondence, minutes, and materials for meetings, presentations, events, and workshops.
- Coordinate materials submitted for document review, assign materials to staff, and record reviewers.
- Develop and oversee presentation requests, appointment requests, and interview room reservations.
- Manage and maintain department databases, forms, procedures, professional memberships, key records, space inventory, equipment inventory, and active directory.
- Facilitate the career assessment process, including: creating invoices, collecting and reconciling payments, supervising administration, scoring, security, scheduling, and career assessment inventory.
- Enter in-office data to CandIS for career events, documents, interview room usage, and assessments.
- Purchase and compile materials plus provide event support for training, retreats, and career fairs.
- Assist with office publications such as the Annual Report and Post Graduation Survey results.
- Recommend and implement departmental process improvements.
Departmental Financial Duties - 20%
- Handle office supply purchasing, office equipment, and services, as well as identify vendors and negotiate contracts as needed.
- Process payment vouchers, employee payments, contracts for professional services, purchasing card transactions, intra-institutional vouchers, expense vouchers, and journal vouchers.
- Monitor and report on departmental billings, career fair billings, and process cash & check receipts.
- Reconcile student worker hours completed, review pre-confirmation report, and utilize PeopleSoft to track work study disbursements to stay within budget.
- Manage career assessment sales and distribution through online & in-person transactions.
- Prepare, monitor, & reconcile departmental budgets, provide fiscal year budget information and ad hoc budget reports for the Director.
Student Worker Supervision - 25%
- Manage hiring process for student workers including conducting interviews, selection of final candidate(s), and process employment documents for all department student workers.
- Train, supervise, mentor, and evaluate student performance to make rehiring decisions.
- Assign work and manage student work schedules.
- Verify and approve student time sheets.
- Supervise 4 - 6 Career Assistant student workers.
Strategic Planning & Professional Development - 5%
- Assist with department initiatives including:
- Career Fairs and department/division/systemwide events.
- Department workgroups: Communication and Post Graduation Survey.
- Commitment to ongoing social justice and racial equity work in order to identify, challenge, and remove barriers to access at the individual, community, and system level.
- Participate in meetings, conferences, and events to expand professional skills and knowledge to keep current on best practices and trends within higher education offices.
- Other duties and special projects as appropriate to the individual’s background, experience, and interests that support the department’s strategic plan.
What you'll need:
- Bachelor's degree or a combination of related education and work experience to equal four years. Applies knowledge and skill to a recurring task or activity with emphasis on precision and timeliness of execution.
- Technical skills: Computer experience. Including gathering, compiling, and maintaining data through databases and spreadsheets.
- Demonstrated commitment to social justice, diversity, equity, and inclusion including experience working with individuals with varying identities and backgrounds.
WORK Environment: Onsite
SALARY RANGE: $21.09 -$24.00
For a full job description, click "Apply" to visit the UMN career site.
What we provide (Civil Service/Labor Rep):
- MN State Retirement System (MSRS) pension plan - tax-deferred.
- Thirteen paid vacation days per year (starting accrual rate), in addition to 13 paid sick days and 11 paid holidays.
- Tuition reimbursement opportunities cover 75% - 100% of eligible tuition.
- Excellent and affordable health care benefits.
- Wellbeing Program (reduction in annual premiums).
- Yearly merit increase program.
- Many professional development opportunities.
Click here for more information: https://hr.umn.edu/Jobs/Applicant-Center/About-Working-U/Benefits-Working-U-M
Salary : $21 - $24