Assistant Director of Admissions & Group Visits/Special Populations Coordinator

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The Assistant Director of Admissions & Group Visits/Special Populations Coordinator works closely in collaboration with the Student Experience Team and the Director of Admissions, Recruitment and Access to create programming that serves in recruitment of historically underserved This position coordinates visit programs to special populations by coordinating small group visits to campus for non-profit organizations or high schools and managing all aspects of other programming initiatives that satisfy the goals of the Director of Admissions, Prospective Student Experience and the Director of Admissions, Recruitment and Access. They will organize, anticipate, and arrange all necessary details associated with programming including but not limited to working with a wide range of campus personnel regarding any and all organizational details (room reservations, food reservations, parking, IT, mail, email confirmation and registration set-up etc.). This position will also include student supervision and training in collaboration with the Admissions Manager, On Campus and Virtual Platform. Will contribute to office functioning—planning, operational support, and other liaison duties as assigned. Additionally manages assigned territory to include reviewing applications from schools within that area as well as representing the university at high school visits and college nights, panel discussions, virtual programming, or other recruitment efforts.

Duties/Responsibilities

Primary responsibility will be to independently organize, anticipate and coordinate all necessary details associated with visit programs geared towards generating applications and encouraging yield for special populations. Additional tasks include:

• Responsible for creating program agenda, speaking points, inviting panelists and speakers, creating participant survey, creating staff assignments, and any other necessary components for the program. Will be responsible for leading the program on the day of or ensuring adequate coverage and training is in place for the program to effectively run.
• Work with the Student Engagement team to develop a communication plan for each event to provide website, email content and edits as well as any additional coordination necessary to effectively market the programs. Will independently manage all aspects of these efforts to ensure content is delivered in a timely manner.
• Work with the Admissions Manager, On Campus and Virtual Platform to provide program specific information sufficient to build all aspects of the registration process including descriptions, form questions, event registration related emails and more. They will also be responsible for providing the Admissions Manager with any logistics needs such as room, catering, parking, signage.
• Work to provide the Admissions Manager, Campus Visit Programs with date, time, and details for any programs that require student ambassador involvement or help.
• Provide leadership and direction for student worker and/or staff that are assigned to help with program planning (pre-event, during, or post-event).
• Maintain accurate documentation on the planning process for each event including survey results for participants polled, agenda drafts, staff assignments, and any data analysis used to justify changes to program.
• Routinely pull and analyze event data to inform changes and to report to Director of Admissions, Prospective Student Experience as well as the Director of Admissions, Recruitment and Access at least twice a year.
• Identifies dates, time, goals, agenda outline and panelist needs for each semester with enough notice to secure logistics at least one or two semesters prior to event occurring to share with appropriate constituents including the Admissions Manager, On Campus and Virtual Platform, the Director of Admissions, Prospective Student Experience, and the Director of Admissions, Recruitment and Access for confirmation before adding it to the overall Student Experience agenda for the year. Examples of programming this position coordinates to include, but not limited to small group visits to UNH campus from high schools and/or non-profit organizations and large visit days for special populations. Routinely staffs Admissions programs including evening and weekend commitments. Assists with daily Admissions visitors as officer of the day or other duties as assigned.
• Develop the Diversity Ambassador program in collaboration with Admissions Manager, On Campus and Virtual Platform and the Assistant Director of Admissions, Recruitment and Access. This program encompasses working with current students who are passionate about recruiting students and connecting them with the campus community at UNH.
  
  

Additional Tasks Include

• Development and maintenance of procedure documentation for program.
• Coordination with other offices that rely on student representative program for their programming/information needs· Prepare for and manage training· Administer on-going evaluations of the program; incorporate results and findings· Maintain enthusiasm and commitment of student workers for exceptionally critical and cost-effective program.
• Train diversity ambassadors to create a strong and enthusiastic volunteer database of current students willing to assist with various admissions initiatives including but not limited to notecard writing to admitted students, shadow program to match current students with admitted students, and to train student volunteers to assist with programming needs as panelists or tour guides.
• In collaboration with the Admissions Manager, On Campus and Virtual Platform build relationships with the Diversity Support Coalition and other campus partners that work closely with underserved student populations by attending weekly student organization meetings and other efforts that strengthen working relationship between admissions and others.
• Contribute to office functioning—planning, operational support, college liaison duties and other initiatives established by the office to support enrollment goals.
• Other tasks as assigned.
• Manage assigned territory, including recruitment travel and file review
• Represent university: high school visits, college fairs, panels, college nights
• Develop new under-represented student markets. Examine and act on relevant data regarding territory. Relationship building with school counseling offices and CBOs. Outreach to inquiries within territory. Support applicants through the admissions funnel by counseling and advising students about academic options.
  
  

Requirements

Minimum Acceptable Education & Experience:

• 3-5 years admissions or higher education experience preferred or Master’s degree in counseling or related field and two years of experience in educational counseling/administration.
  
  

Required Licenses & Certifications

• Valid driver's license.
  
  

Knowledge, Skills & Abilities

• Exceptional organizational skills required.
• Excellent personal computer skills required to include Excel, Word, PowerPoint, and ability to learn new software.
• Demonstrated commitment and experience working with diverse populations (race, ethnicity, sexual orientation, socio-economic status).
• Demonstrated ability to work as a member of a team.
• Regular evening and weekend work will be required.
• Excellent oral and written communication skills required.
• Demonstrated ability to work independently and regularly exercise judgment regarding programming detail and procedures.
• Demonstrated ability to manage multiple assignments.
  
  

Preferred Qualifications

• Familiarity with program planning or project management.
  
  

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Location:

Durham

Salary Grade

Exempt Staff 16