What are the responsibilities and job description for the Director of Human Resources Operations position at University of North Carolina at Chapel Hill?
Posting Information
Department
ASOD HR-430120
Career Area
Human Resources
Posting Open Date
11/27/2024
Application Deadline
12/17/2024
Open Until Filled
No
Position Type
Permanent Staff (EHRA NF)
Working Title
Director of Human Resources Operations
Appointment Type
EHRA Non-Faculty
Position Number
20068310
Vacancy ID
NF0008704
Full Time/Part Time
Full-Time Permanent
FTE
1
Hours per week
40
Position Location
North Carolina, US
Hiring Range
$95,000 - $102,066
Proposed Start Date
01/20/2025
Position Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class health care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local childcare centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The Adams School of Dentistry, established in 1950 and made possible by an Act of the North Carolina General Assembly in 1949, is now part of a dynamic Health Science campus! The school provides oral health care to more than 90,000 patients each year and provides additional in-kind services totaling more than $3.6M annually through four student-led free dental clinics and other charitable care events. With more than 6,400 living alumni in 27 nations and all 50 states, the school’s impact to oral health in North Carolina, throughout the U.S., and around the world is unprecedented. Adams School of Dentistry is at the forefront of oral health care, education, research and leadership. We are building on nearly 75 years of high-quality patient care, an evolving academic learning environment, cutting-edge research across a spectrum of science and a culture where all belong. We lead the way in oral health care and education with compassion and sensitivity, and we are committed to caring for rural and underserved populations across NC and beyond.
The Adams School of Dentistry is one of six health science schools (Dentistry, Medicine, Nursing, Pharmacy, Social Work, Public Health) at the University of North Carolina at Chapel Hill and is the first dental school in the state of North Carolina. The ASOD consists of seven (7) Academic Departments: Biomedical Sciences, Craniofacial and Surgical Care (Craniofacial Center, Geriatrics/Special Care, Oral and Maxillofacial Surgery, and Oral Medicine), Restorative Sciences (General Dentistry, Operative & Biomaterials and Prosthodontics), Pediatric Dentistry and Dental Public Health, Orthodontics, Diagnostic Sciences (Oral Microbiology, Orofacial Pain/Sleep, Pathology and Radiology) and Periodontology, Endodontics and Dental Hygiene (one department). Currently the ASOD has 1,077 incumbents, filling 589 faculty positions (412 non-paid adjunct status, 177 in-pay status), 83 fellow positions, 33 post-doc positions, 42 EHRA-NF positions, 283 SHRA positions and 47 SHRA student positions, and we have active recruitments for faculty and staff! It is an exciting time to join the Adams School of Dentistry as we finalize a new strategic plan and embark on exciting team initiatives!
Many of the school’s administrative departments are led by the Associate Dean for Finance and Administration – this oversight includes Finance, Human Resources, Information Technology, Support Services/Facilities, Patient Accounts and Dental Faculty Practice.
The ASOD Office of Human Resources has oversight for HR Operations, Faculty Employment Administration, Credentialing and Degree Accreditation, Employee and Management Relations, and Culture and Well-Being.
The ASOD Human Resources Mission is to be a proactive, forward-thinking partner to the Adams School of Dentistry, committed to building and evolving programs to attract, DEVELOP and RETAIN top faculty, staff and student employees. We support an inclusive and respectful culture that facilitates creativity, innovation, life-long learning and courage.
Our ASOD Human Resources Vision is to be a trusted, knowledgeable, agile, and high-functioning HR Office revolutionizing the HR field in the higher education industry.
The Adams School of Dentistry is one of six health science schools (Dentistry, Medicine, Nursing, Pharmacy, Social Work, Public Health) at the University of North Carolina at Chapel Hill and is the first dental school in the state of North Carolina. The ASOD consists of seven (7) Academic Departments: Biomedical Sciences, Craniofacial and Surgical Care (Craniofacial Center, Geriatrics/Special Care, Oral and Maxillofacial Surgery, and Oral Medicine), Restorative Sciences (General Dentistry, Operative & Biomaterials and Prosthodontics), Pediatric Dentistry and Dental Public Health, Orthodontics, Diagnostic Sciences (Oral Microbiology, Orofacial Pain/Sleep, Pathology and Radiology) and Periodontology, Endodontics and Dental Hygiene (one department). Currently the ASOD has 1,077 incumbents, filling 589 faculty positions (412 non-paid adjunct status, 177 in-pay status), 83 fellow positions, 33 post-doc positions, 42 EHRA-NF positions, 283 SHRA positions and 47 SHRA student positions, and we have active recruitments for faculty and staff! It is an exciting time to join the Adams School of Dentistry as we finalize a new strategic plan and embark on exciting team initiatives!
Many of the school’s administrative departments are led by the Associate Dean for Finance and Administration – this oversight includes Finance, Human Resources, Information Technology, Support Services/Facilities, Patient Accounts and Dental Faculty Practice.
The ASOD Office of Human Resources has oversight for HR Operations, Faculty Employment Administration, Credentialing and Degree Accreditation, Employee and Management Relations, and Culture and Well-Being.
The ASOD Human Resources Mission is to be a proactive, forward-thinking partner to the Adams School of Dentistry, committed to building and evolving programs to attract, DEVELOP and RETAIN top faculty, staff and student employees. We support an inclusive and respectful culture that facilitates creativity, innovation, life-long learning and courage.
Our ASOD Human Resources Vision is to be a trusted, knowledgeable, agile, and high-functioning HR Office revolutionizing the HR field in the higher education industry.
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
The Director of Human Resources Operations resides in the ASOD HR Office and reports to the Assistant Dean of Human Resources. The Director provides overall leadership and management for the HR daily operations service teams and functions. A significant portion of time will be dedicated to the HR Operations teams and serving as the initial escalation point for resolving HR inquiries/issues from within clinical operations and business operations. This position supervises the HR Business Partners/HR Specialist Teams and provides a broad range of HR consultant services to cover areas including, but not limited to, recruitment and selection, classification and compensation, leave administration, time reporting/payroll, performance management, position management, new employee orientation and onboarding, successful offboarding/transitioning, student and temporary employment, reporting and compliance, employee files, etc. This position serves as the Deputy to the Assistant Dean of Human Resources.
The Director will act as the initial escalation point for the HR Business Partners and HR Specialists, assisting with problem-solving and offering procedural guidance and training as needed for the HR Operational teams. This position provides consultation and support to department chairs, department managers, administrative managers, and serves as the technical expert lead providing overall direction of human resources operations across all employee types including EHRA, SHRA, Postdoc, Temporaries, and Students. The Director advises on policies and procedures related to recruitment, classification, compensation, employment, performance management, training and development, and serves as a liaison with central HR regarding benefits and leave administration. This position is also responsible for providing an interpretation of University HR policies, providing consultation and advice on general HR issues and concerns, helping carry out both division-level and campus-wide HR strategies and plans, as well as implementing both school-level and university-level HR strategies and plans within the department and school. The Director serves as the subject matter expert within the ASOD related to classification and compensation and is expected to provide guidance to the HRBPs as needed. This position will assist with problem-solving and offering procedural guidance as it relates to class and comp and will be expected to manage and implement school-wide class and comp projects and other projects as assigned by the Assistant Dean of HR.
A successful Director will have an innate ability to build strong, trusting and sustainable working relationships, not only within the ASOD HR office and within the ASOD, but also across the campus with other offices such as the Office of the Provost, the Office of HR, the Payroll Office, the Equal Opportunity and Compliance Office, Office of Sponsored Programs, other HR offices/professionals within other schools, and many other professionals across the campus.
We are seeking a high-energy, dynamic Director of HR Operations to help drive change in practices and procedures throughout the school, with guidance from the Assitant Dean. Creating and maintaining sustainable, best practices for the ASOD are paramount. A new HR Organizational Design has been created, elevating this position and the HRBP teams as positions of trust, which are vital to bridge the communication and training between units and HR. This new role will help lead this very exciting and impactful change for the Adams School of Dentistry and for the HR Department and is a tremendous professional opportunity to partner with the team to build something extraordinary together!
The Director of Human Resources Operations resides in the ASOD HR Office and reports to the Assistant Dean of Human Resources. The Director provides overall leadership and management for the HR daily operations service teams and functions. A significant portion of time will be dedicated to the HR Operations teams and serving as the initial escalation point for resolving HR inquiries/issues from within clinical operations and business operations. This position supervises the HR Business Partners/HR Specialist Teams and provides a broad range of HR consultant services to cover areas including, but not limited to, recruitment and selection, classification and compensation, leave administration, time reporting/payroll, performance management, position management, new employee orientation and onboarding, successful offboarding/transitioning, student and temporary employment, reporting and compliance, employee files, etc. This position serves as the Deputy to the Assistant Dean of Human Resources.
The Director will act as the initial escalation point for the HR Business Partners and HR Specialists, assisting with problem-solving and offering procedural guidance and training as needed for the HR Operational teams. This position provides consultation and support to department chairs, department managers, administrative managers, and serves as the technical expert lead providing overall direction of human resources operations across all employee types including EHRA, SHRA, Postdoc, Temporaries, and Students. The Director advises on policies and procedures related to recruitment, classification, compensation, employment, performance management, training and development, and serves as a liaison with central HR regarding benefits and leave administration. This position is also responsible for providing an interpretation of University HR policies, providing consultation and advice on general HR issues and concerns, helping carry out both division-level and campus-wide HR strategies and plans, as well as implementing both school-level and university-level HR strategies and plans within the department and school. The Director serves as the subject matter expert within the ASOD related to classification and compensation and is expected to provide guidance to the HRBPs as needed. This position will assist with problem-solving and offering procedural guidance as it relates to class and comp and will be expected to manage and implement school-wide class and comp projects and other projects as assigned by the Assistant Dean of HR.
A successful Director will have an innate ability to build strong, trusting and sustainable working relationships, not only within the ASOD HR office and within the ASOD, but also across the campus with other offices such as the Office of the Provost, the Office of HR, the Payroll Office, the Equal Opportunity and Compliance Office, Office of Sponsored Programs, other HR offices/professionals within other schools, and many other professionals across the campus.
We are seeking a high-energy, dynamic Director of HR Operations to help drive change in practices and procedures throughout the school, with guidance from the Assitant Dean. Creating and maintaining sustainable, best practices for the ASOD are paramount. A new HR Organizational Design has been created, elevating this position and the HRBP teams as positions of trust, which are vital to bridge the communication and training between units and HR. This new role will help lead this very exciting and impactful change for the Adams School of Dentistry and for the HR Department and is a tremendous professional opportunity to partner with the team to build something extraordinary together!
Minimum Education and Experience Requirements
Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience
Graduation from a four-year college or university and demonstrated progressive responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices in the context of organizational goals and objectives; or an equivalent combination of training and experience. Degrees must be from an appropriately accredited institution.
Candidates should exhibit the ability to work effectively and diplomatically with a wide range of people including University and School administrators, faculty, staff and students; possess superior communication, presentation and interpersonal skills; and have the capacity to inspire confidence. This position requires considerable knowledge of the rules, regulations, and policies relating to UNC-Chapel Hill human resources, State of NC and Federal guidelines. This role requires a high level of detail and organization, professionalism and discretion, excellent customer service skills, and the ability to adapt easily, follow through, complete tasks, and resolve issues. The successful candidate will possess knowledge of HR functions, articulate a customer service-focused approach to problem-solving, have excellent computer skills with advanced knowledge of Microsoft Office products (including MS Word, Excel and PowerPoint), and possess the ability to work independently on multiple HR-related functions. Experience with the faculty appointment, promotion and tenure review process is required.
The successful candidate must have in-depth experience in consulting with internal clients on some combination of recruitment and staffing, compensation and position classification (FLSA and SHRA/EHRA), employee relations and/or employee benefits. Must have the ability to dissect a problem and find the fundamental cause and offer a viable and logical solution.
This position is an opportunity to lead a new team structure in a positive way to achieve the School’s and the HR Department’s Mission and Vision for our future! This person must be seen as a trusted resource for HR matters, who has passion for our employees and is motivated to step in wherever and whenever needed – this position is essential to the success of our HRBP Model.
Candidates should exhibit the ability to work effectively and diplomatically with a wide range of people including University and School administrators, faculty, staff and students; possess superior communication, presentation and interpersonal skills; and have the capacity to inspire confidence. This position requires considerable knowledge of the rules, regulations, and policies relating to UNC-Chapel Hill human resources, State of NC and Federal guidelines. This role requires a high level of detail and organization, professionalism and discretion, excellent customer service skills, and the ability to adapt easily, follow through, complete tasks, and resolve issues. The successful candidate will possess knowledge of HR functions, articulate a customer service-focused approach to problem-solving, have excellent computer skills with advanced knowledge of Microsoft Office products (including MS Word, Excel and PowerPoint), and possess the ability to work independently on multiple HR-related functions. Experience with the faculty appointment, promotion and tenure review process is required.
The successful candidate must have in-depth experience in consulting with internal clients on some combination of recruitment and staffing, compensation and position classification (FLSA and SHRA/EHRA), employee relations and/or employee benefits. Must have the ability to dissect a problem and find the fundamental cause and offer a viable and logical solution.
This position is an opportunity to lead a new team structure in a positive way to achieve the School’s and the HR Department’s Mission and Vision for our future! This person must be seen as a trusted resource for HR matters, who has passion for our employees and is motivated to step in wherever and whenever needed – this position is essential to the success of our HRBP Model.
Preferred Qualifications, Competencies, and Experience
Experience in a higher education setting, in particular UNC at Chapel Hill, with in depth knowledge of all HR systems/programs. Preference will be given to candidates with experience supporting multiple departments and/or units within a School/College/Unit with an understanding of confidentiality and a thorough knowledge of UNC policies and procedures for BOTH SHRA and EHRA positions. Preference will be given to candidates with experience and in-depth knowledge of appointments, promotions, reappointments and tenure track/tenure review processes. Management/leadership experience is highly preferred.
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
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