Program Manager - Career Services

JOB DUTIES/RESPONSIBILITIES:

Communications and Program Management (70%)

• Partner with Career Services team members, as subject matter experts, to develop and execute a large number of career development programs. This role will be in charge of selecting/creating the delivery modality for the programs, as well as overseeing all logistics (travel, catering, budget, evaluation, etc.)
• Serve as the primary liaison to the Events, Conferences, & Support Services team, as well as work closely with other campus constituents to partner with and promote Career Services opportunities
• Market all programs and opportunities to students utilizing various forms of communications, including, but not limited to, digital, email, content, and social media marketing

Technology Management (10%)

• Implementation of a project management software to ensure tasks are accomplished
• Act as a superuser for our Customer Relationship Management (CRM) system
• Oversee updates, training, and maintenance of office technology utilized in programming

Data Management (10%)

• Partner with office assessment team and Sr. Associate Director to execute the coordination, deployment, and analyzing of program evaluations

Management and Supervision (10%)

• Train and supervise 1-2 student assistants

CONTACTS:

• Students - supervisees and program participants
• Vendors - contract for services
• College recruiting professionals - program participants
• OACS colleagues - collaborate to deliver events and services
• Faculty, staff and administrators - program participants
• Alumni - program participants
• Parents - program participants

SUPERVISION EXERCISED:

Directly supervise, hire, train, provide work direction and problem-solving assistance and evaluate performance for student assistant(s).

WORKING CONDITIONS/PHYSICAL EFFORT:

• Full-time, exempt position
• Monday - Friday, 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week
• Some nights/weekends required for programs

QUALIFICATIONS:

Knowledge, skills & ability:

• Program management and event planning experience, from inception through evaluation
• Strong organizational skills required to balance a variety of tasks with a high degree of competency and accuracy; ability to manage multiple priorities with attention to detail
• Effective verbal and written communication skills
• Analytical and problem-solving skills
• Comfort interacting with individuals at all levels, both on the university campus and in the business community
• Ability to learn new technology quickly
• Familiarity with higher education environment preferred
• Familiarity with project management and customer relationship management software preferred
• Knowledge or experience in virtual event software and learning management systems preferred

Education & experience:

• Bachelor's degree required
• At least one to three years relevant experience

Salary:

• Pay grade 6: ($47,154.00 to $62,483)