What are the responsibilities and job description for the Student Services Coordinator position at University of South Carolina?
Posting Number
STA00970PO24
Job Family
Enrollment Management
Job Function
Student Services
USC Market Title
Student Services Program Coordinator
Link to USC Market Title
https://uscjobs.sc.edu/titles/132675
Job Level
P1 - Professional
Business Title (Internal Title)
Student Services Coordinator
Campus
Columbia
Work County
Richland
College/Division
South Carolina Honors College
Department
HNRS South Carolina Honors College
State Pay Band
5
Approved Starting Salary
$41,258
Advertised Salary Range
$41,258- $52,000
Location of Vacancy
Part/Full Time
Full Time
Hours per Week
37.5
Work Schedule
Monday-Friday 8:30am-5:00pm with one hour for lunch, the hours per week is 37.5.
Must be willing to work a flexible schedule to meet the needs of the department.
Must be willing to work a flexible schedule to meet the needs of the department.
Basis
12 months
Job Search Category
Administrative
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
Under general supervision from the Student Services Director, the Administrative Coordinator is an essential member of the South Carolina Honors College (SCHC) support staff who plans, coordinates, and performs administrative and support services while providing exceptional customer service to our students, parents, visitors, and other offices on campus. Manages office operations to ensure the Student Services office and the Honors College run smoothly and efficiently. Performs office tasks and procedures including answering and directing phone calls, preparing outgoing mailings, and assisting with other administrative functions in the student services office. Creates, maintains, and manages secure, confidential, detailed, and accurate academic student records. Assists the Recruitment Manager and Director of Advising with summer first-year student orientation, advising, and registration logistics to ensure each admitted student participates and leaves orientation with a full fall schedule. Manages SCHC reservations for event space. Assists the Student Services Director with student course registration and communications.
Job Related Minimum Required Education and Experience
Requires a bachelor’s degree and 1 or more years of experience, which may be substituted by an equivalent combination of certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
none required
Preferred Qualifications
Preference given to those with experience in student services in a higher education setting, and with knowledge of Banner and Self Service Carolina. Some knowledge of USC policies, procedures, and programs is preferred.
Knowledge/Skills/Abilities
Applicants must have the ability to function in a fast-paced, team-oriented environment. The successful candidate will be well organized, have excellent written and oral communication skills, be able to deal diplomatically with various constituent groups, be able to coordinate diverse administrative functions, and be able to establish and maintain effective working relationships. Applicants should have knowledge of modern office practices, procedures and equipment including proficiency in Microsoft Office Software (Excel, Word and PowerPoint). Strong analytical skills and the ability to interpret information accurately are critical.
Job Duties
Job Duty
Office Operations:
Manages and performs office tasks to ensure the Student Services office and the Honors College run smoothly and efficiently. Answers and directs phone calls. Regularly checks and responds to office voicemail and email. Receives and distributes daily mail. Prepares outgoing mailings. Inventories and orders supplies. Submits work/facility orders for Harper College. Assists with monitoring and designating assignments for student assistant employees.
Essential Function
Yes
Percentage of Time
15
Job Duty
Registration Logistics:
Assists the Student Services Director in the following ways to ensure a smooth registration process for students: Maintains Honors seat override spreadsheet and registers approved students into Honors courses. Maintains H-option application spreadsheet and communicates decisions with students, faculty, and advisors. Generates a daily course audit during advising and proofs for errors and needed updates. Responsible for helping the Student Services Director with any needed tasks related to student advisement and enrollment.
Essential Function
Yes
Percentage of Time
20
Job Duty
Student Records:
Creates, maintains, and manages secure, confidential, detailed, and accurate academic student records (paper and electronic). Updates internal student database for advisement, thesis, and student status tracking. Manages the Honors academic probation process by generating and sending letters, and notifying advising staff. Coordinates the senior check process and assists the Student Services Director in reviewing students for graduation with Honors distinction process. Prepares and maintains specialized reports from USC databases and Honors College databases as requested.
Essential Function
Yes
Percentage of Time
25
Job Duty
Summer Orientation and Advising:
Assists the Recruitment Manager and Director of Advising with summer first-year student advising and orientation to ensure each admitted student participates and leaves orientation with a full fall schedule. Maintains student participant spreadsheets for each orientation session. Staffs SCHC orientation check-in table and performs clerical tasks for orientation sessions.
Essential Function
Yes
Percentage of Time
20
Job Duty
Reservations:
Manages the Honors College reservation system. Receives and enters reservation requests from staff and campus partners into 25Live. Communicates availability of space and limitations if applicable. Ensures events listed in newsletter are in 25Live as advertised and on the calendar if requested. Monitors and maintains the calendar on the SCHC website.
Essential Function
Yes
Percentage of Time
15
Job Duty
Other duties:
Additional duties and responsibilities as assigned, in support of other activities of the Honors College.
Additional duties and responsibilities as assigned, in support of other activities of the Honors College.
Essential Function
No
Percentage of Time
5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive
No
Hazardous weather category
Non-Essential
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Job Open Date
12/17/2024
Job Close Date
01/12/2025
Open Until Filled
No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by January 12, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting
https://uscjobs.sc.edu/postings/180997
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Salary : $41,258 - $52,000
