What are the responsibilities and job description for the Student Services Coordinator position at University of South Carolina?
Posting Number
STA00098PO25
Job Family
Academic and Professional Training and Development
Job Function
Academic Programming
USC Market Title
Academic Program Specialist
Link to USC Market Title
https://uscjobs.sc.edu/titles/131783
Job Level
P1 - Professional
Business Title (Internal Title)
Student Services Coordinator
Campus
Columbia
Work County
Richland
College/Division
Division of Academic Affairs and Provost
Department
PROV Graduation and Retention Network
State Pay Band
5
Approved Starting Salary
$41,258
Advertised Salary Range
$41,258
Location of Vacancy
Part/Full Time
Full Time
Hours per Week
37.5
Work Schedule
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis
12 months
Job Search Category
Student Services
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
The Student Services Coordinator is an essential point of the contact for several programs in the Graduation and Retention Network. You will primarily serve students that participate in GARNET’s Summer Programs, in addition to supporting other graduation and retention driven initiatives.
Job Related Minimum Required Education and Experience
Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications
Knowledge/Skills/Abilities
Knowledge of University policies and procedures. Must have ability to direct and manage multiple complex activities. Must be able to establish and maintain effective working relationships with others in the University community.
Job Duties
Job Duty
Coordinates First Year Early Start Math Readiness Program. Works with the Office of Undergraduate Admissions to communicate with incoming, admitted students enrolled in the program. Develops communications streams for students and parents about programs, including information sessions for prospective student participants and their families. Provides direction on program requirements, policies and procedures to students and instructors, and offers support in navigating and referring to campus partners as appropriate. Tracks student progress and reports on program metrics. Assesses operations and recommends changes as appropriate.
Essential Function
Yes
Percentage of Time
20
Job Duty
Coordinates GARNET’s Summer Course Recovery Program. Identifies currently enrolled students that meet program criteria and notify them of their eligibility. Provides direction on program requirements, policies and procedures to students and offers support in navigating and referring to campus partners as appropriate. Tracks student progress and assesses participation in student support services. Monitors completion of Grade Forgiveness applications and accuracy of student-centered practices and record keeping. Recommends policy changes to GARNET summer programs, as needed, to promote students’ success and retention efforts.
Essential Function
Yes
Percentage of Time
20
Job Duty
Supports the Assistant Director with current and developing GARNET programs and initiatives including, but not limited to Winter Session, Summer Semester, Accelerated Study Plans, Interdisciplinary Certificates, Complete Carolina,and the Student Advisory Board, as needed. Assists with summer grade collection by corresponding with instructors, departments, and the Registrar’s office. Maintains positive relationships with all academic departments, university offices and personnel that partner with GARNET and FGC.
Essential Function
Yes
Percentage of Time
20
Job Duty
Manages administrative duties for CircleIn. Serve as liaison between campus partners and CircleIn administrators. Develops communication strategy to increase awareness and usage of CircleIn, promote best practices among users and drive adoption and engagement within the platform. Provides support in assessing DFW rates and evaluating the success of CircleIn.
Essential Function
Yes
Percentage of Time
20
Job Duty
Aids GARNET’s Director, as needed, to support GARNET’s retention and degree progression initiatives. Assists Director with the research of peer institutions, identifying program contacts, outreach to campus partners regarding initiatives, and maintaining GARNET’s programming timeline.
Essential Function
Yes
Percentage of Time
15
Job Duty
Provides assistance to GARNET office personnel through backup rotation for front desk coverage. Provides support to and serves in place of Assistant Director for meetings and presentations, as needed. Performs other job-related duties and special projects assigned.
Essential Function
Yes
Percentage of Time
5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive
No
Hazardous weather category
Non-Essential
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Job Open Date
02/06/2025
Job Close Date
02/28/2025
Open Until Filled
No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by February 28, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting
https://uscjobs.sc.edu/postings/183121
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Salary : $41,258
