What are the responsibilities and job description for the Digital Learning Support Specialist (Part-Time) position at University of St. Augustine?
The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Provides exemplary customer service, both through the service desk and online (synchronous and asynchronous), to support an exceptional delivery of courses, and effective use of teaching and learning tools.
Collaborates with Learning Innovation Designers and Digital Media Designers, in the development of digital course content (including multimedia content) and maintenance of media asset repositories and inventories.
Helps develop knowledge bases and technical documentation.
OTHER DUTIES AND RESPONSIBILITIES
May require occasional business travel to any of the USAHS campuses (San Marcos, Austin, Dallas, Miami, or St. Augustine).
Reports to : Sr. Director, Digital Learning & Design.
TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED
EDUCATION and / or EXPERIENCE
A Bachelor's Degree (Master's preferred) in the field of expertise is required, preferably in instructional design, education, curriculum development, or teaching and learning.
Knowledge of ADA accessibility (504 and 508) and digital copyright laws, and implementation standards such as WCAG 2.2 preferred.
To perform the job successfully, an individual should demonstrate the following competencies :
Instill Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Detail Oriented - Producing quality products using systematic instructional design, precision, and attention to detail.
PDN-9e34fb08-77b0-4669-9d90-186320dd6f20
