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Front Desk Chiropractic Assistant And Insurance Biller at UNRUH CHIROPRACTIC AND WELLNESS CENTER

UNRUH CHIROPRACTIC AND WELLNESS CENTER
Rogers, AR Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

Job Description

Job Description

Job Description :

Unruh Chiropractic and Wellness Center is seeking a highly motivated, detail-oriented, and friendly Front Desk Coordinator to join our dynamic chiropractic team. The ideal candidate will be punctual, disciplined, and able to follow directions to a T while providing excellent customer service. As the first point of contact for patients, you will play a vital role in creating a positive and welcoming experience for everyone who enters our office.

MUST HAVE 2 YEARS EXPERIENCE AT FRONT DESK HEALTH FACILITY AND INSURANCE.

Key Responsibilities :

  • Customer Service & Reception :  Greet patients with a warm and friendly demeanor as they arrive and depart. Answer phone calls, respond to emails, and assist with scheduling inquiries in a professional manner.
  • Appointment Scheduling & Management :  Schedule, confirm, and reschedule appointments. Maintain the calendar to ensure no conflicts or errors.
  • Patient Check-In / Out :  Ensure patients complete necessary paperwork and have accurate records for each visit. Collect payments and verify insurance information when applicable.
  • Maintain Office Environment :  Keep the front desk area organized and presentable, ensuring all office supplies are stocked and the waiting area is clean and comfortable.
  • Data Entry & Record Keeping :  Input patient information into the system with a high level of accuracy and attention to detail. Maintain confidential patient files and ensure they are updated regularly.
  • Insurance Verification & Billing Assistance :  Insurance verifications and billing tasks. Ensure proper documentation is collected for insurance claims.
  • Communication :  Be a liaison between patients and the chiropractic team, ensuring that all necessary information is communicated clearly and effectively.
  • Maintain a Positive, Welcoming Atmosphere :  Foster a friendly, professional environment by offering compassionate service and assistance, ensuring all patients feel valued and cared for.
  • Number Crunching :  Assist with financial tracking, billing adjustments, and other number-related tasks as needed. Analyze data and use your analytical skills to troubleshoot or resolve discrepancies.
  • Learn Quickly :  Be able to pick up tasks quickly, after being shown 1-2 times. Demonstrate the ability to adapt to new processes, tools, or changes in workflow seamlessly.

Qualifications :

  • Punctuality :  Ability to arrive on time for every shift and adhere to a consistent schedule.
  • Detail-Oriented :  High level of accuracy in administrative tasks such as scheduling, data entry, and record keeping.
  • Self-Starter :  Ability to work independently, proactively identifying needs and solving problems without constant supervision.
  • Disciplined :  Strong time management skills, able to prioritize tasks, and stay focused on the job at hand.
  • Friendly & Professional :  A warm, approachable personality with the ability to interact with patients in a courteous, professional manner.
  • Excellent Communication Skills :  Able to follow directions carefully and communicate clearly with both patients and staff.
  • Prior Experience in an Office Setting (required) :  Previous experience in healthcare-related field is a required. Preferably 2 years of experience.
  • Technological Proficiency :  Comfortable using computer systems for scheduling and patient management software. Familiarity with chiropractic office software is a bonus but not required.
  • Long-Term Employment Focused :  We are looking for someone who wants to grow and build a lasting career in a stable and supportive environment.
  • Honest & Dependable :  Integrity and trustworthiness in all aspects of work, ensuring that you can be relied upon for accurate work and consistent performance.
  • Analytical & Number-Loving :  Strong ability to analyze numbers, handle financial data, and work with spreadsheets or billing systems with accuracy.
  • Working Hours :
  • On Site
  • Hours : Monday-Thursday. 7 : 15 am till Noon. Then long lunch break. Then back at 2 : 15 pm till 6 pm.
  • Occasional seminar attendance over the weekend may be required.
  • We look forward to welcoming a new team member who embodies our values of detail, punctuality, and friendliness. If you're a self-starter with a passion for customer service and a commitment to following directions, we'd love to hear from you!

    Available shifts and compensation : Available shifts on Mondays, Tuesdays, Wednesdays, and Thursdays. Compensation is $20.00 - $27.00 / hour.

    About Unruh Chiropractic and Wellness Center : Dr. John Unruh has been helping people live pain-free in his clinic in Rogers, AR since 1992. Prior to his relocation to AR, Dr. Unruh practiced chiropractic care in Kansas City, MO for seven years. As a chiropractor celebrating 32 years experience, he is committed to educating our community to achieve optimum health for entire families through chiropractic care, eating well, moving well and thinking well. Dr. Unruh's passion is to create an environment to help each person we come in contact with to maximize their full potential, something achieved through a healthy lifestyle including a nerve system that is operating at 100% throughout every individual life. Learn more about us at www.yourwellnesspractice.com.

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    Salary : $20 - $27

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