What are the responsibilities and job description for the Front Desk Specialist and Insurance Assistant position at UNRUH CHIROPRACTIC & WELLNESS CENTER?
About the Role:
As our new Front Desk Coordinator, you will be responsible for greeting patients with a warm and friendly demeanor as they arrive and depart. You will answer phone calls, respond to emails, and assist with scheduling inquiries in a professional manner.
You will also schedule, confirm, and reschedule appointments. Maintain the calendar to ensure no conflicts or errors. Ensure patients complete necessary paperwork and have accurate records for each visit. Collect payments and verify insurance information when applicable.