Front Desk Chiropractic Assistant and Insurance Biller

Job Description :

Unruh Chiropractic and Wellness Center is seeking a highly motivated, detail-oriented, and friendly Front Desk Coordinator to join our dynamic chiropractic team. The ideal candidate will be punctual, disciplined, and able to follow directions to a T while providing excellent customer service. As the first point of contact for patients, you will play a vital role in creating a positive and welcoming experience for everyone who enters our office.

Key Responsibilities :

• Customer Service & Reception :  Greet patients with a warm and friendly demeanor as they arrive and depart. Answer phone calls, respond to emails, and assist with scheduling inquiries in a professional manner.
• Appointment Scheduling & Management :  Schedule, confirm, and reschedule appointments. Maintain the calendar to ensure no conflicts or errors.
• Patient Check-In / Out :  Ensure patients complete necessary paperwork and have accurate records for each visit. Collect payments and verify insurance information when applicable.
• Maintain Office Environment :  Keep the front desk area organized and presentable, ensuring all office supplies are stocked and the waiting area is clean and comfortable.
• Data Entry & Record Keeping :  Input patient information into the system with a high level of accuracy and attention to detail. Maintain confidential patient files and ensure they are updated regularly.
• Insurance Verification & Billing Assistance :  Insurance verifications and billing tasks. Ensure proper documentation is collected for insurance claims.
• Communication :  Be a liaison between patients and the chiropractic team, ensuring that all necessary information is communicated clearly and effectively.
• Maintain a Positive, Welcoming Atmosphere :  Foster a friendly, professional environment by offering compassionate service and assistance, ensuring all patients feel valued and cared for.
• Number Crunching :  Assist with financial tracking, billing adjustments, and other number-related tasks as needed. Analyze data and use your analytical skills to troubleshoot or resolve discrepancies.
• Learn Quickly :   Be able to pick up tasks quickly, after being shown 1-2 times. Demonstrate the ability to adapt to new processes, tools, or changes in workflow seamlessly.

Qualifications :

How to Apply :

Please send your resume and a brief cover letter outlining why you are the perfect fit for this position to :

doctorunruh@gmail.com

We look forward to welcoming a new team member who embodies our values of detail, punctuality, and

friendliness. If you're a self-starter with a passion for customer service and a commitment to following directions, we'd love to hear from you!