What are the responsibilities and job description for the Front Desk Chiropractic Assistant and Insurance Biller position at UNRUH CHIROPRACTIC & WELLNESS CENTER?
Job Description :
Unruh Chiropractic and Wellness Center is seeking a highly motivated, detail-oriented, and friendly Front Desk Coordinator to join our dynamic chiropractic team. The ideal candidate will be punctual, disciplined, and able to follow directions to a T while providing excellent customer service. As the first point of contact for patients, you will play a vital role in creating a positive and welcoming experience for everyone who enters our office.
Key Responsibilities :
- Customer Service & Reception : Greet patients with a warm and friendly demeanor as they arrive and depart. Answer phone calls, respond to emails, and assist with scheduling inquiries in a professional manner.
- Appointment Scheduling & Management : Schedule, confirm, and reschedule appointments. Maintain the calendar to ensure no conflicts or errors.
- Patient Check-In / Out : Ensure patients complete necessary paperwork and have accurate records for each visit. Collect payments and verify insurance information when applicable.
- Maintain Office Environment : Keep the front desk area organized and presentable, ensuring all office supplies are stocked and the waiting area is clean and comfortable.
- Data Entry & Record Keeping : Input patient information into the system with a high level of accuracy and attention to detail. Maintain confidential patient files and ensure they are updated regularly.
- Insurance Verification & Billing Assistance : Insurance verifications and billing tasks. Ensure proper documentation is collected for insurance claims.
- Communication : Be a liaison between patients and the chiropractic team, ensuring that all necessary information is communicated clearly and effectively.
- Maintain a Positive, Welcoming Atmosphere : Foster a friendly, professional environment by offering compassionate service and assistance, ensuring all patients feel valued and cared for.
- Number Crunching : Assist with financial tracking, billing adjustments, and other number-related tasks as needed. Analyze data and use your analytical skills to troubleshoot or resolve discrepancies.
- Learn Quickly : Be able to pick up tasks quickly, after being shown 1-2 times. Demonstrate the ability to adapt to new processes, tools, or changes in workflow seamlessly.
Qualifications :
How to Apply :
Please send your resume and a brief cover letter outlining why you are the perfect fit for this position to :
doctorunruh@gmail.com
We look forward to welcoming a new team member who embodies our values of detail, punctuality, and
friendliness. If you're a self-starter with a passion for customer service and a commitment to following directions, we'd love to hear from you!