What are the responsibilities and job description for the Patient Account Representative position at UP Health System - Marquette?
UP Health System – Marquette
Patient Account Representative, Central Billing Office, 1.0DV
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy!
Where We Are:
In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Opportunities for education and training through partnership with Duke LifePoint Healthcare
And much more…
Position Summary:
Coordinates all financial aspects of the patient’s hospitalization and/or office visits.
Reports to: Manager
FLSA: Non-exempt
ESSENTIAL FUNCTIONS:
Interprets and explains to patients and their families charges, services and hospital policy regarding payment of bills.
Bills third parties in accordance with standard procedures.
Accurately maintains departmental records, reports, and files.
Provides information to patients/families in a manner that considers safety, comfort, privacy and therapeutic environment.
Maintains a strict sense of accountability.
Minimum Qualifications:
Minimum Education
High school diploma or equivalent
*Years of relevant experience may be substituted for required education.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Minimum Work Experience
1 year related experience
3 years in hospital/ physician setting (Preferred)
Formal training in CPT and/ or ICD10 coding (Preferred)
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
