Executive Assistant

Job Description

At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented.

Executive Assistant’s primary responsibility is to free up time for CEO by intercepting and handling all incoming administrative requests, monitoring CEO’s email inbox throughout the day, drafting all non-legal and non-complex email correspondence on behalf of CEO in accordance with predetermined rules, and fully supporting CEO’s general administrative and quasi-complex needs. This position is meant to enhance CEO’s effectiveness by providing information management support and by representing CEO to others so that he may put his time to its highest and best use. An effective Executive Assistant will intercept and resolve problems before they cross the CEO's desk. Eventually, he or she should be able to anticipate items that require the CEO's attention and handle them with little to no direction from the CEO. Executive Assistant is a non-exempt position.

Required Qualifications

• Exceptional writing abilities and attention to Detail. Proofreads documents and emails. Spots and fixes grammar errors, spelling errors, typos, formatting, etc.
• Does not let important details (dates, times, etc.) slip through the cracks or derail a project.
• Thick Skin. Understanding the most difficult or challenging situations are brought to the CEO's attention, must be able to deal dispassionately with strong-willed individuals and high-stakes situations, without taking “incoming fire” personally.
• High Standards. Expects personal performance and team performance to be nothing short of the best.
• Honesty and Integrity. Is trustworthy. Does not cut corners ethically. Earns trust and maintains confidence when appropriate. Do what is right, not just what is expedient.
• Innovation. Growth-minded. Generates new and creative approaches to problems. Maximizes value and use of technology and other resources.
• Proactivity. Acts without being told what to do. Brings new ideas to the CEO.
• Productive. Works at a fast pace with the ability to move between tasks quickly. Is not overwhelmed with volume or by deadlines. Spends time on tasks that add value.
• Relationship-focused. Develops and nurtures productive and professional relationships with clients and staff. Amicable, friendly, warm.
• Self-starter. Is self-directed. Is able to assess a situation and determine what needs to be done and the resources needed. Is able to judge when appropriate to take action and when necessary to seek approval or other opinions.

Preferred Qualifications

• A bachelor’s degree or equivalent
• An ability and willingness to follow policies, systems, and procedures
• A positive attitude; A sense of humor
• Excellent writing, interpersonal, and organizational skills
• Proficiency with the Windows Operating System and Microsoft Office 365, including Microsoft Word, Outlook, Excel, Teams, and OneDrive
• Experience (preferred, not required) with RingCentral, Clio Manage, Clio Grow, and Dashlane
• A demonstrated commitment to fighting for social justice and/or tenant rights
• A high comfort level with technology
• An interest in growing with the firm.

What You’ll Do

• Monitor, screen, respond to, distribute, and file incoming email communications
• Answer and manage incoming calls to the CEO, screening out all calls except those that no one other than CEO can address
• Manage and maintain CEO’s travel arrangements
• Arrange and coordinate meetings and events
• Handle any and all administrative duties to free up time for the CEO, including personal errands
• Prepare and edit correspondence, communications, presentations, and other documents
• Find and retrieve documents and reference materials
• Conduct research and collect and analyze data to prepare reports and documents
• Liaise with internal staff at all levels
• Interact with external clients
• Coordinate project-based work
• Review operating practices and implement improvements where necessary
• Handle any other sundry personal requests that would free more time for the CEO
• Update contacts for the e-newsletter

Benefits

• A merit-based environment that rewards growth and accomplishment regardless of seniority
• Generous paid time off

• 4% 401K company matching with instant vesting (after one year)
• Excellent group health insurance available to employees and dependents, including domestic partners (4 medical plans, 2 dental plans, and a vision plan to choose from)
• Flexible spending account (FSA) for health care and child care costs
• Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
• Free UPLIFT Desk (after one year)
• 50% discount on all UPLIFT products
• Free healthy (and not so healthy) snacks and drinks
• On-the-job training and skills development
• A supportive and engaging work culture that promotes healthy living

Position Details

• Compensation: DOE
• Type: Full-time
• Employee Status: Regular
• Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week
• Location: Austin, Texas

About UPLIFT Desk

As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

Award winning UPLIFT Desk is loved globally!

• Rated Best Standing Desk by New York Times Wirecutter 5 years in a row
• Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
• Google reviews - 4.9 rating with thousands of reviews

We value our environment:

• We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year
• Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses
• We use sustainable materials in our products. Some examples are:

• Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour
• Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents
• Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

Equal Opportunity Employer (EEO)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.

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