What are the responsibilities and job description for the CSR - Customer Service Representative position at UpTalent?
Hours: 8am - 5pm
Job Summary:
- Learn about the oil and gas industry.
- Follow prescribed internship guidelines for each week as closely as possible.
- Responsible for supporting the customer service team with processing customer orders, handling order entry, shipment scheduling and any other necessary functions to meet customer requirements on a timely basis.
Responsibilities:
- Coordinate orders and shipments between Manufacturing and customers.
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
- Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
- Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
- Any other projects as assigned by the Customer Service Manager.
Qualifications:
- Basic knowledge of customer service, including computer skills.
- Strong organizational skills to efficiently handle the volume of work and timely processing.
- Ability to communicate with multiple different teams and variety of customers/vendors.
- Strong attention to detail with the ability to adapt to customer needs.
- Proactively identify and resolve any issues with a calm and positive attitude.
Job Type: Temporary
Pay: $40,809.00 - $43,758.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Shift:
- Morning shift
Work Location: In person
Salary : $40,809 - $43,758
