What are the responsibilities and job description for the Software Implementation Project Manager position at Urbench, LLC?
Job Details
Job Title: Software Implementation Project Manager (Contract ) - Job# 5486
Client: WM
Location: Houston, TX hybrid- onsite M- Th, Friday remote option
Need local to TX only
Job Description:
Our client is seeking an experienced and highly skilled Software Implementation Project Manager to lead the successful delivery of software implementation project for Venminder (Risk Management) and Agiloft (Contract Management System). The ideal candidate will be responsible for overseeing the planning, execution, and completion of internal-facing software implementation projects, ensuring that they meet deadlines, stay within budget, and achieve all deliverables.
This role requires strong project management skills, experience in software deployments, excellent communication abilities, and the ability to work cross-functionally with both internal teams and clients.
Responsibilities
Project Planning and Management:
- Lead the full software implementation lifecycle from project initiation through to completion.
- Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk management.
- Monitor progress against the project plan and adjust resources as necessary to ensure deadlines are met.
Stakeholder Coordination:
- Act as the primary point of contact between internal teams, and third-party vendors during the implementation phase.
- Collaborate with cross-functional teams, including product development, quality assurance, and support, to ensure smooth implementation.
- Manage and resolve issues, risks, and roadblocks to avoid delays in the project timeline.
Client Engagement and Support:
- Work closely with clients to gather requirements, define scope, and ensure alignment of expectations throughout the project.
- Lead regular meetings with internal teams and department leadership to provide updates on project status and address concerns.
- Ensure client satisfaction by delivering high-quality implementation services within agreed-upon timeframes.
Risk and Issue Management:
- Proactively identify potential project risks, develop mitigation plans, and resolve issues as they arise.
- Escalate issues that cannot be resolved within the team to the appropriate senior leaders in a timely manner.
Documentation and Reporting:
- Maintain detailed project documentation, including project plans, meeting notes, risk logs, and status reports.
- Provide regular project status updates to leadership, stakeholders, and clients.
- Ensure that all project deliverables are completed, documented, and handed over in compliance with established standards.
Post-Implementation Support:
- Coordinate the post-implementation phase to ensure successful system handoff to the client's support team.
- Provide troubleshooting and assistance during the post-go-live phase to ensure smooth transitions.
Required:
- Proven experience (7 years) as a Project Manager or in a similar role within software implementations or IT consulting.
- Strong experience managing software or technology implementation projects, including scope, timeline, budget, and quality control.
- Experience working with cloud-based and on-premises software solutions.
- Familiarity with Agile or Waterfall project management methodologies.
- Strong experience with PowerPoint needed for weekly updates.
- Strong experience working with a 3rd party software company given the scope of this project
Skills:
- Strong project management skills with proficiency in project management tools (e.g., Jira, Asana, Trello, Microsoft Project, etc.).
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Ability to manage multiple projects simultaneously, with exceptional attention to detail and organizational skills.
- Strong problem-solving skills with the ability to think strategically and critically under pressure.
- Ability to lead teams and navigate complex client relationships effectively.
Desired:
Certifications (preferred but not required):
- PMP (Project Management Professional) or equivalent certification.
- Agile/Scrum certification (e.g., CSM, PMI-ACP).
- Experience with Agiloft
UrBench is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.
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