Facilities Manager

We are seeking a Facilities Manager with a strong professional presence and the ability to self-perform small facility requests. In this role, you will serve as the single point of contact responsible for facilities management, assisting the Regional Manager and Operations Director in delivering high-quality, client-focused service. Your primary focus will be on ensuring the smooth and efficient functioning of the facilities while providing exceptional customer service to clients.

Key Responsibilities:

• Act as the liaison between clients and landlord, managing all facility-related services.
• Ensure the efficient and timely execution of common processes, taking accountability for assigned buildings 24/7
• Establish and maintain a safety-first culture, promoting and driving safe work practices through timely training, best practices, and rewards and recognition programs.
• Uphold safety as the overriding priority, adhering to safety tools and practices such as Take 2s, Pre-Task Plans, Safe Operating Practices, Safety Observation tours, and Incident Investigations (5 Whys)
• Work with the regional manager to develop strategies and continuous improvements that advance the quality-of-service delivery and enhance client partnerships.
• Manage the housekeeping team, fostering a collaborative and teamwork environment, promoting energy, enthusiasm, and maximizing productivity.
• Drive performance by meeting client's Key Performance Indicators
• Manage operating expense budgets and provide monthly variance reports.
• Initiate purchase order requests for goods and services within your responsibility
• Manage subcontractors and suppliers to ensure delivery of goods and services as per contracts and expectations.
• Ensure client satisfaction by monitoring and increasing customer satisfaction levels in facility management services.
• Self-perform specific service requests by the Facilities tenants.
• Ensure compliance with regulatory and standard safety requirements.
• Participate in meetings as needed and follow up on related issues.
• Conduct informational client meetings as required.

Required Skills and Qualifications:

• Proven experience in facilities management with a strong professional presence
• Excellent communication skills and the ability to interface with senior and executive level clients.
• Strong attention to detail and customer service orientation
• Ability to self-perform small facility requests.
• Knowledge of safety practices and ability to promote a safety-first culture.
• Budget management skills and ability to provide variance reports.
• Strong organizational and problem-solving skills
• Ability to manage relationships with subcontractors, suppliers, and other stakeholders.
• Knowledge of maintenance and repair services
• Ability to prioritize and manage multiple tasks effectively.

Join our team as a facilities Manager and make a significant impact on delivering high-quality facility management services to our clients while ensuring a safe and efficient working environment.