Landscape Account Manager

We're looking to hire a New Account Manager to join our team.

Wage will vary depending on the individuals Experience & Work Output. We offer a yearly Salary Ranging up to $75k a year including commission & bonuses.

Job Responsibilities:

 Client Relationship Management:

 Serve as the primary point of contact for assigned clients.

 Build and maintain strong, long-term client relationships.

o Staying in contact with the customer on a weekly basis is required

 Address client needs and concerns promptly and effectively.

Quality Control:

o Conduct regular site visits to ensure client satisfaction and identify areas for improvement.

 Contract management-understanding the expectations of the contract and the customer

Project Management:

 Oversee the planning, execution, and completion of landscaping projects, including maintenance, irrigation and enhancement

Projects:

 Ensure projects are delivered on time, within scope, and within budget.

 Coordinate with design, installation, and maintenance teams to ensure seamless service delivery.

 Monitor project progress and performance, adjusting as necessary.

 Client communication on start date an execution date

Enhancement and Business Development:

 Identify opportunities for upselling additional services to existing clients.

 Prepare and present proposals and quotes for new projects and services.

 Assist in the development and implementation of sales strategies to attract new clients.

 Assist in achieving sales targets and contribute to the company’s growth objectives.

Team Coordination:

 Morning Dispatch: make sure team members are clocked in and crews & job assignments are set.

 Collaborate with internal teams to ensure the efficient allocation of resources. (ie: mowers, string trimmers, etc.)

 Provide guidance and support to landscaping crews and supervisors.

 Oversee team member development, including crew leaders & gardener succession planning.

 Ensure compliance with company policies, safety regulations, and industry standards.

 Check crews in at the end of the day; prepare them for the next days assignment.

 Financial Management:

 Prepare and manage budgets for client accounts and projects.

 Track project expenses and ensure financial goals are met.

 Review and approve internal processes, ensuring accuracy and timeliness. This includes service orders and quotes

 Reporting and Documentation:

 Maintain accurate records of client interactions, project details in company CRM platform

 Prepare regular reports on project status, client satisfaction, and financial performance.

 Utilize CRM software to manage client information and project data.

Additional Responsibilities / Requirements available upon request.

Feel free to apply if interested.

Job Type: Full-time

Pay: Up to $75,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Performance bonus
• Yearly bonus

Experience:

• Sales: 1 year (Preferred)
• Landscaping: 1 year (Preferred)

Work Location: In person

Salary : $75,000